Retail Fragrances Sales Associate - Mens, Augusta Mall - Part Time
About The Position
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences. You demonstrate and sell fragrances and related beauty products, educating customers on fragrance notes, layering techniques, and usage while anticipating needs and fostering meaningful connections. You help prepare and maintain the sales floor, review sales goals, learn about new products and promotions, and stay informed about current trends. Throughout the day, you build customer relationships, maintain a clean and shoppable space, support merchandising and inventory tasks, share loyalty program benefits, and work collaboratively with colleagues to achieve individual and store results.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology, digital tools, computers, handheld equipment, and cash registers.
- Ability to stand for at least two consecutive hours, lift at least 25 pounds, and perform frequent movement, reaching, stooping, kneeling, crouching, and ladder climbing.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Welcome customers, build relationships, assess their preferences, demonstrate fragrances, and provide tailored product recommendations.
- Demonstrate and sell fragrances and related beauty products, and educate customers on notes, layering techniques, and usage.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Maintain a clean, organized, and shoppable sales floor; merchandise new receipts, update signs and pricing, and support merchandise moves.
- Process damages, testers, and selected merchandise for return to vendors.
- Use clienteling tools to build relationships, promote offers, product launches, and events, and encourage customer loyalty.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Meet and surpass daily sales goals through exceptional service.
- Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
- Collaborate with the Beauty team and colleagues, and participate in ongoing training and vendor education.
- Follow hygiene, inventory, and compliance standards, and provide a sincere customer farewell.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
