Retail Fragrances Sales Associate - Mens, Mayfair - Part Time

Macy's•Wauwatosa, WI

2d•$15 - $20

About The Position

As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences. You demonstrate and sell fragrances and related beauty products while educating customers on fragrance notes, layering techniques, and usage. You help create a seamless shopping experience by building meaningful connections, anticipating customer needs, and delivering attentive service. The role includes preparing and maintaining the sales floor, reviewing sales goals and product information, engaging customers, merchandising products, processing damages and testers, updating signs and pricing, and supporting merchandise moves. You promote loyalty benefits, help acquire customers through credit account applications, meet sales goals, and collaborate with colleagues to support customer and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. All schedules include weekend shifts.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to engage customers warmly, assess preferences, demonstrate fragrances, and provide tailored recommendations.
Ability to use point-of-sale technology and digital tools.
Ability to perform the physical requirements of the role, including talking, lifting, continuous movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and create friendly, personal conversations that foster customer relationships.
Assess customer preferences and demonstrate fragrances, offering tailored recommendations and product education.
Sell fragrances and related beauty products, promote new launches and events, and meet or exceed daily sales goals.
Use clienteling tools to build lasting customer relationships and drive loyalty.
Acquire new customers by opening credit accounts and explaining loyalty program benefits.
Maintain an organized, clean, hygienic, compliant, and shoppable sales floor through merchandising, inventory upkeep, signage and pricing updates, and merchandise moves.
Process damages, testers, and selected merchandise for return to vendors.
Use point-of-sale technology, cash registers, handheld equipment, and digital tools to process transactions and support the shopping experience.
Stay informed about sales goals, new arrivals, top-selling items, trends, promotions, and product knowledge through training and vendor education.
Collaborate with colleagues and support the Beauty team in serving customers and achieving store results.
Maintain dependable attendance and punctuality and provide a sincere, helpful customer checkout experience.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice