Retail Floor Ready Associate, Menlo Park - Full Time

Macy's • Edison, NJ

9d • $17 - $21 • Onsite

About The Position

The Floor Ready Colleague checks receipts entering the building for vendor noncompliance and performs other duties as needed. The role supports a strong in-store and online customer experience, helps maintain a clean and easy-to-shop store, and works with store teams to address vendor, merchandise, and system issues. The colleague reviews vendor boxes and merchandise for compliance, submits charges for noncompliance, conducts floor audits, documents and communicates issues, and supports inventory control and shortage prevention. No education or experience is required.

Requirements

• No education or experience required.
• Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
• Resourcefulness and ability to adapt quickly to changing priorities.
• Ability to work independently and as part of a team.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
• Ability to lift at least 50 pounds; stand for at least two consecutive hours; move, reach, stoop, kneel, crouch, and climb ladders.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Provide an exceptional shopping experience by prioritizing in-store and online customers.
• Assist customers in a helpful and friendly manner, including processing POS transactions, enrolling customers in loyalty programs, and helping them find products.
• Collaborate with store managers, leads, and colleagues to maintain a clean, neat, and easy-to-shop environment and uphold sales-floor and fitting-room recovery standards.
• Support Omni Channel initiatives and learn new technology.
• Maintain working knowledge of Floor Ready Best Practice.
• Review vendor boxes for noncompliance issues and submit charges using the MC9090 RF Handheld.
• Perform floor audits on merchandise that was not opened or may have been missed on the receiving dock.
• Photograph and communicate issues beyond the designated audits to the Store Operations Analyst by phone or email, and review them on weekly team conference calls.
• Understand receiving and processing team functions and partner with the processing team to resolve audit findings and communicate vendor issues.
• Communicate merchandise or system issues to OVM or CSX.
• Follow Asset Protection, inventory control, and compliance procedures.
• Execute shortage prevention initiatives.
• Maintain dependable attendance and punctuality.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed