About The Position

As a Fitting Room Colleague at Macy’s, you help provide customers with a positive in-store shopping experience. The role involves clearing fitting room stalls of merchandise, sorting items for return to the selling floor, and placing merchandise in the correct area according to Macy’s merchandising standards. You also help maintain a clean, neat, and easy-to-shop store environment, assist customers, and follow shortage-prevention procedures. Other duties may be assigned as necessary.

Requirements

  • Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
  • Resourcefulness and the ability to adapt quickly to changing priorities.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.

Responsibilities

  • Check fitting room stalls and sort merchandise onto racks according to the store’s sorting process.
  • Ensure merchandise is on an appropriate hanger with a size ring that matches the garment size.
  • Ensure merchandise is floor-ready and return it to the sales floor as time permits.
  • Maintain a clean, neat, and easy-to-shop store environment.
  • Attend to customer service needs in a friendly and helpful manner.
  • Follow shortage programs and procedures.
  • Maintain dependable attendance and punctuality.
  • Perform other duties as necessary.
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