About The Position

The Retail Housekeeping Associate is primarily responsible for cleaning the store every day for customers. The role may also involve distributing merchandise bags and boxes, carrying out customer purchases, and performing other duties as needed. The position prioritizes customer service, courteous and professional interactions, store cleanliness, and shortage-prevention initiatives. It is part-time; part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and colleague availability.

Requirements

  • No education required.
  • 1–2 years of direct experience.
  • Strong interpersonal skills and proven ability to communicate and share information with diverse groups of customers and peers.
  • Resourceful and able to adapt quickly to changing priorities.
  • Able to work independently and as part of a team.
  • Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
  • Ability to stand and walk for prolonged periods.
  • May need to reach, crouch, kneel, stoop, distinguish colors, and climb ladders.
  • Ability to use a ladder, vacuum, broom/mop, high-speed buffer, pushcart, and hand truck.
  • Frequently lift or move up to 50 pounds.

Responsibilities

  • Maintain customer service as the top priority.
  • Project a courteous and professional demeanor to internal and external customers.
  • Clean and maintain fitting rooms.
  • Pick up trash from registers, restrooms, offices, and common areas.
  • Clean and restock restrooms.
  • Dust the sales floor, both high and low.
  • Maintain carpets and tile floors.
  • Ensure shortage-prevention initiatives are executed.
  • Maintain dependable attendance and punctuality.
  • Foster acceptance and respect, strengthening relationships and authentic connections with colleagues, customers, and communities.
  • Distribute merchandise bags and boxes, perform customer purchase carry-outs, and complete other duties as needed.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off and eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups and volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal/financial advice.
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