Retail Fitness Sales Associate

Johnson Health Tech Companies•Mt Laurel, NJ

11d•Onsite

About The Position

The Fitness Consultant works under the direction of the District Sales Manager and Store Manager, helping customers identify fitness equipment solutions through a consultative sales process while working toward sales targets. The role combines customer service and sales with store operations, inventory handling, product demonstrations, and maintenance of the store’s presentation. The position is full-time, based in Mt. Laurel, New Jersey, with hours of 10 a.m. to 7 p.m., five days a week, and requires availability for some weekends. Compensation includes a base salary and monthly commission.

Requirements

High school diploma or equivalent is required.
A bachelor’s degree in business administration or a related field is preferred; extensive experience in retail or business-to-business/business-to-consumer sales may substitute.
Strong customer service background.
Goal-driven, with high energy, passion for fitness, and a strong work ethic.
Highly motivated self-starter.
Ability to work successfully without supervision.
Ability to work a flexible schedule, including evenings and weekends.
Physically able to demonstrate fitness equipment for customers.

Nice To Haves

Previous sales experience is preferred but not required.
Fitness sales experience is desirable but not required.
Bachelor’s degree in business administration or a related field is preferred.

Responsibilities

Use a consultative sales process to understand customer needs, provide appropriate equipment solutions, and build positive, productive, and profitable customer relationships.
Demonstrate products for customers and provide quality service through personal involvement and informed solutions.
Maintain customer relationships and recommend ways to attract new customers.
Identify customer-reported concerns about quality, timeliness, or perceived value, along with requests for new products and services.
Respond to customer complaints and comments in a way that resolves issues while following company guidelines.
Help customers with in-store pickup, including safely disassembling merchandise and transporting it to customer vehicles.
Maintain effective, appealing in-store merchandising in accordance with company standards.
Ensure inventory and products are properly labeled, tagged, and priced.
Record, track, and secure inventory during assigned shifts, including participating in monthly store inventory cycle counts.
Complete closing responsibilities and duties according to policies and procedures.
Ensure cash, check, credit card, and financing transactions are recorded, reconciled, and deposited according to company procedures.
Maintain the building and grounds, including removing garbage, cleaning floors, and keeping signage presentable and in working order.
Develop knowledge of store merchandise and its benefits by studying manuals, literature, videos, and other available information.
Keep the District Sales Manager and Store Manager informed of factors affecting assigned responsibilities.
Monitor sales results for potential improvements and variances from plan, and take appropriate action.
Monitor competitive activity and identify new competitors or changes in competitors’ activities.
Stay current on industry trends.
Ensure that purchases of used equipment are prudent and in the company’s best interest.
Perform other duties as assigned by management.