Retail Fitness Sales Associate

Johnson Health Tech Companies•Wausau, WI

12d•Onsite

About The Position

The Fitness Consultant works under the direction of the District Sales Manager and Store Manager, helping customers identify fitness equipment solutions through a consultative sales process while working toward sales targets. The role also supports store operations, merchandising, inventory control, transactions, store upkeep, and professional development. The schedule is full-time, 10 a.m.–7 p.m., five days a week, with some weekends required. Compensation is base salary plus commission.

Requirements

High school diploma or equivalent required.
A bachelor’s degree in business administration or a related field is preferred; extensive experience in retail or business-to-business/business-to-consumer sales may substitute.
Previous sales experience preferred but not required.
Fitness sales experience desirable but not required.
Strong customer service background.
Goal-driven, with high energy, passion for fitness, and a strong work ethic.
Highly motivated self-starter.
Ability to work successfully without supervision.
Ability to work a flexible schedule, including evenings and weekends.
Physical ability to demonstrate fitness equipment for customers.

Nice To Haves

Bachelor’s degree in business administration or a related field.
Previous sales experience.
Fitness sales experience.

Responsibilities

Work with customers through a consultative sales process to understand their needs and build positive, productive customer relationships.
Demonstrate products for customers and provide quality service and appropriate solutions.
Maintain customer relationships and recommend ways to attract new customers.
Identify customer concerns about quality, timeliness, or value, as well as requests for new products and services.
Respond to customer complaints and comments in a way that resolves issues while following company guidelines.
Assist customers with in-store pickup, including safely disassembling and transporting merchandise to their vehicles.
Maintain effective, appealing merchandising in accordance with company standards.
Ensure store inventory and products are labeled, tagged, and priced properly.
Record, track, and secure inventory during assigned shifts and participate in monthly inventory cycle counts.
Complete closing duties according to policies and procedures.
Accurately record, reconcile, and deposit cash, check, credit card, and financing transactions in accordance with company procedures.
Maintain the building and grounds, including store cleanliness, garbage removal, floor cleaning, and presentable, functioning signage.
Develop knowledge of store merchandise and product benefits using manuals, literature, videos, and other information sources.
Keep the District Sales Manager and Store Manager informed about factors affecting assigned responsibilities.
Monitor sales results, identify variances or opportunities for improvement, and take appropriate action.
Monitor competitive activity and identify new competitors or changes in competitor activity.
Stay current on industry trends.
Ensure purchases of used equipment are prudent and in the company’s best interest.
Perform other duties as assigned by Management.