Retail Fitness Sales Associate

Johnson Health Tech Retail Inc•Mount Laurel Township, NJ

9h•$31,470 - $60,000•Onsite

About The Position

Under the direction of the District Sales Manager and Store Manager, the Fitness Consultant works one-on-one with customers using a consultative sales process to identify equipment solutions that meet their fitness needs while achieving sales targets. The role is based in Mt Laurel, New Jersey, and is scheduled full-time from 10 a.m. to 7 p.m., five days a week, with some weekend work required. Compensation includes a base salary and monthly commission.

Requirements

High school diploma or equivalent is required.
Strong customer service background.
Goal-driven, energetic, motivated, and passionate about fitness, with a strong work ethic.
Ability to work successfully without supervision.
Ability to work a flexible schedule, including evenings and weekends.
Physically able to demonstrate fitness equipment for customers.

Nice To Haves

Bachelor's degree in business administration or a related field; extensive retail or business-to-business/business-to-consumer sales experience may substitute.
Previous sales experience.
Fitness sales experience.

Responsibilities

Use a consultative sales process to understand customer needs, demonstrate products, and build positive, productive, and profitable customer relationships.
Provide quality customer service through personal involvement and practical solutions.
Maintain customer relationships and recommend ways to attract new customers.
Identify customer-reported problems involving quality, timeliness, or perceived value, and requests for new products or services.
Respond to customer complaints and comments in a way that resolves issues while following company guidelines.
Assist customers with in-store pickup by safely disassembling merchandise and transporting it to customer vehicles.
Maintain effective and appealing in-store merchandising in accordance with company standards.
Ensure inventory and products are properly labeled, tagged, and priced.
Record, track, and secure inventory during assigned shifts, including participating in monthly inventory cycle counts.
Perform closing duties in accordance with policies and procedures.
Properly record, reconcile, and deposit cash, check, credit card, and financing transactions in accordance with company procedures.
Maintain the building and grounds, including store cleanliness, garbage removal, floor cleaning, and presentable, functional signage.
Develop knowledge of store merchandise and its benefits by studying manuals, literature, videos, and other information sources.
Keep the District Sales Manager and Store Manager informed about factors affecting assigned responsibilities.
Monitor sales results for improvement opportunities and variances from plan, and take appropriate action.
Monitor competitive activity and identify new competitors or changes in competitors' activities.
Stay current on industry trends.
Ensure purchases of used equipment are prudent and in the company's best interest.
Perform other duties as assigned by management.