Retail Experience Manager - Killeen

Best Buy • Killeen, TX

6d • $54,550 - $86,550

About The Position

As the Retail Experience Manager, you’ll assume the day-to-day leadership duties of your Best Buy home store or group of stores to provide excellent employee and customer experiences. You’ll assign resources based on customer traffic and business needs throughout your assigned store or stores in your designated micro-market (local surrounding stores). In addition, you’ll be responsible for driving employee development and performance management.

Requirements

• 1 year of experience as a supervisor or manager in business, military or related fields.
• 2 years of sales or customer service experience.
• 1 year of experience managing and reviewing operational expenses and revenue.

Nice To Haves

• Previous experience in retail, sales or customer service.
• Consumer electronics industry experience.
• Multi-location retail experience.

Responsibilities

• Empower employees to provide excellent customer experiences.
• Drive employee experience strategy across the micro-market.
• Analyze performance indicators against business strategies and lead the team to drive revenue and operating income results.
• Lead efforts to maximize results or provide course correction as needed.
• Help drive sales and operational success within an assigned home location or across the micro-market as needed.

Benefits

• Competitive pay.
• Great employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Various types of leaves of absence and potential pay sources, subject to eligibility.
• Paid time off (vacation or PTO), based on work location, employment status, salary or hourly status, and years of continued or bridged service.
• Certain eligible roles may receive incentive pay for performance and financial or strategic results.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed