District Manager RedLion Mobile - Connecticut

RedLion Mobile • Norwalk, CT

19h • Onsite

About The Position

The Retail District Manager oversees multiple retail stores within an assigned Connecticut market, leading sales performance, customer experience, and team development. The role serves as the primary liaison between corporate leadership and field teams, ensuring locations are operationally ready, performance-driven, and aligned with company goals and brand standards.

The manager develops strategies to grow revenue, increase market share, and improve customer satisfaction; analyzes KPIs and performance reports; recruits and develops Store Managers and sales teams; and supports sales enablement, product training, and leadership development. The role also maintains operational standards, including cash handling, inventory management, and merchandising, conducts regular market and store visits, and promotes customer-first service and consistent issue resolution.

This is a full-time, in-person position in Connecticut. Compensation is $75,000 per year, with commission potential. The job offers a competitive base salary plus uncapped commission and describes a path to career advancement through training and development programs.

Requirements

• Bachelor’s degree in business or a related field, or equivalent professional experience.
• At least 5 years of experience in multi-unit retail management; wireless, cable, or consumer electronics experience is preferred.
• Demonstrated success boosting sales growth and managing high-performing teams.
• Strong communication, analytical, and problem-solving skills.
• Proficiency in Microsoft Word, Excel, PowerPoint, and reporting or analytics tools.
• Familiarity with wireless or telecommunications industry terminology.
• Ability to work a flexible schedule, including weekends and holidays.
• Willingness to travel throughout the market.
• Valid driver’s license required if operating company or fleet vehicles.

Nice To Haves

• Background in wireless, cable, or consumer electronics retail.

Responsibilities

• Oversee sales and operational performance across multiple retail locations in an assigned district.
• Develop and implement strategies to grow revenue, increase market share, and improve customer satisfaction.
• Analyze KPIs and performance reports to identify opportunities, close performance gaps, and drive consistent results.
• Recruit, train, and develop Store Managers and sales teams.
• Provide ongoing coaching, feedback, and professional development to improve team performance and career growth.
• Partner with internal teams to deliver sales enablement, product training, and leadership development programs.
• Ensure locations follow company policies and procedures, including cash handling, inventory management, and merchandising standards.
• Conduct regular market and store visits to monitor operational readiness, customer experience, and brand compliance.
• Act as the main point of contact between field teams and corporate departments to align business priorities and initiatives.
• Promote a customer-first mindset and high Net Promoter Scores across stores.
• Champion consistent customer experience practices and ensure issue-resolution processes are followed.

Benefits

• Competitive base salary plus uncapped commission.
• Medical, dental, and vision insurance.
• 401(k).
• Paid training and onboarding.
• Vacation, sick, and personal time off.
• Employee growth and rewards programs, including a Milestone Recognition Program and an annual all-expenses-paid Winners Circle trip for top performers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager