District Manager RedLion Mobile - Connecticut

RedLion Mobile•Westport, CT
•Onsite

About The Position

The Retail District Manager leads multiple retail stores within an assigned Connecticut market. This hands-on leadership role oversees sales and operational performance, drives revenue growth and customer satisfaction, develops Store Managers and sales teams, and ensures locations are operationally ready and aligned with company goals and brand standards. The manager serves as the primary liaison between field teams and corporate departments. The position offers a base salary of $75,000 per year plus commission potential, with training and development programs and opportunities for career advancement. Work is in person, with travel throughout the market and a flexible schedule that may include weekends and holidays.

Requirements

  • Bachelor’s degree in business or a related field, or equivalent professional experience.
  • At least 5 years of experience in multi-unit retail management.
  • Demonstrated achievement in boosting sales growth and effectively managing high-performing teams.
  • Strong communication, analytical, and problem-solving skills.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and reporting or analytics tools.
  • Familiarity with wireless or telecommunications industry terminology.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Willingness to travel throughout the market.
  • Valid driver’s license required if operating company or fleet vehicles.

Nice To Haves

  • Experience in wireless, cable, or consumer electronics.

Responsibilities

  • Oversee sales and operational performance across multiple retail locations in the assigned district.
  • Develop and implement strategies to grow revenue, increase market share, and improve customer satisfaction.
  • Analyze KPIs and performance reports to identify opportunities, address performance gaps, and drive consistent results.
  • Recruit, train, and develop Store Managers and sales teams.
  • Provide ongoing coaching, feedback, and professional development to improve team performance and career growth.
  • Partner with internal teams to provide sales enablement, product training, and leadership development.
  • Ensure locations follow company policies and procedures, including cash handling, inventory management, and merchandising standards.
  • Conduct regular market and store visits to assess operational readiness, customer experience, and brand compliance.
  • Act as the main point of contact between field teams and corporate departments to align on business priorities and initiatives.
  • Promote a customer-first mindset and high Net Promoter Scores across stores.
  • Lead customer-experience best practices and ensure issue-resolution processes are followed.

Benefits

  • Competitive base salary plus uncapped commission potential.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Paid training and onboarding.
  • Vacation, sick, and personal time off.
  • Employee growth and rewards programs, including a Milestone Recognition Program and an annual all-expenses-paid Winners Circle trip for top performers.
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