District Manager RedLion Mobile - Connecticut

RedLion Mobile•Bridgeport, CT
•Onsite

About The Position

RedLion Mobile is hiring a full-time Retail District Manager to lead multiple retail stores in Connecticut. The role oversees sales and operational performance across an assigned district, develops strategies to grow revenue and market share, improves customer satisfaction, and ensures locations are ready to operate and aligned with company goals and brand standards. The District Manager serves as the primary liaison between corporate leadership and field teams. The position includes recruiting, training, coaching, and developing Store Managers and sales teams, along with supporting sales enablement, product training, and leadership development. It also involves regular store and market visits, maintaining policy and brand compliance, and promoting consistent customer experiences and issue resolution. The role is in person and requires a flexible schedule that may include weekends and holidays, as well as travel throughout the market. Compensation is $75,000 per year in base salary, with commission potential.

Requirements

  • Bachelor’s degree in business or a related field, or equivalent professional experience.
  • At least 5 years of experience in multi-unit retail management.
  • Demonstrated achievement in boosting sales growth and managing high-performing teams.
  • Strong communication, analytical, and problem-solving skills.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and reporting or analytics tools.
  • Familiarity with wireless or telecommunications industry terminology.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Willingness to travel throughout the market.
  • Valid driver’s license required if operating company or fleet vehicles.

Nice To Haves

  • Background in wireless, cable, or consumer electronics.

Responsibilities

  • Oversee sales and operational performance across multiple retail locations in the assigned district.
  • Develop and implement strategies to grow revenue, increase market share, and improve customer satisfaction.
  • Analyze KPIs and performance reports to identify opportunities, close performance gaps, and drive consistent results.
  • Recruit, train, and develop Store Managers and sales teams to build a high-performing, customer-centric culture.
  • Provide ongoing coaching, feedback, and professional development to improve team performance and career growth.
  • Partner with internal teams to deliver sales enablement, product training, and leadership development programs.
  • Ensure locations follow company policies and procedures, including cash handling, inventory management, and merchandising standards.
  • Conduct regular market and store visits to monitor operational readiness, customer experience, and brand compliance.
  • Serve as the main point of contact between field teams and corporate departments to align on business priorities and initiatives.
  • Promote a customer-first mindset and high Net Promoter Scores across stores.
  • Champion consistent customer experience practices and ensure issue resolution processes are followed.

Benefits

  • Competitive base salary plus uncapped commission potential
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid training and onboarding
  • Vacation, sick, and personal time off
  • Employee growth and rewards programs, including a Milestone Recognition Program and an annual all-expenses-paid Winners Circle trip for top performers
  • Career advancement opportunities through training and development programs
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