Retail Display Installer – Technology

2020 Companies • Orlando, FL

33d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves independently completing retail installation, merchandising, repair, and technology-related assignments at retail locations within 90 miles of the employee’s residence. Employees use mobile applications and technology to review, schedule, document, and complete assignments, while managing availability and meeting project timelines. Work locations and hours may vary based on assignments and client needs. The position pays $16.50 per hour; hours depend on available assignments and are not guaranteed. A minimum of 20 hours of availability for field assignments is required within a rolling 30-day period.

Assignments include installing and assembling retail fixtures, shelving, endcaps, and displays; completing resets, build-outs, remodels, and repairs; following planograms, schematics, and client directives; and installing or servicing TVs, interactive displays, kiosks, and related equipment. The role also includes updating device software, troubleshooting display equipment, replacing marketing materials, and documenting completed work with photos and forms. Employees must maintain a safe and organized work area, communicate promptly with field services management, and represent the company and its clients professionally.

The schedule is generally Monday through Friday, with flexible scheduling and assignments scheduled between 7:00 a.m. and 6:00 p.m.; however, occasional weekends, holidays, early mornings, and late nights may be required based on store and client needs. Scheduling may include self-scheduled opportunities or shifts assigned according to project requirements. Applicants must have a reliable personal vehicle, a valid driver’s license, current auto insurance, and must pass background, motor vehicle record, and drug screenings in accordance with applicable state laws.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• Must have a valid driver’s license, current auto insurance, and a reliable personal vehicle or transportation.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must successfully complete a background check, motor vehicle record screening, and drug screening in accordance with applicable state laws.
• Must maintain flexible availability, including Monday through Friday and, as needed, weekends, holidays, early mornings, and late nights.
• Must provide at least 20 hours of availability for field assignments within a rolling 30-day period.
• Must be comfortable using hand tools and technology and following digital work instructions.
• Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download apps, use communication platforms, connect to the internet, clock in and out, and upload photos and data.
• Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Must be able to climb ladders up to 10 feet.
• Must safely lift and carry up to 60 pounds.
• Must be able to kneel, walk, crouch, bend, handle or grasp objects, reach overhead, and perform repetitive physical tasks.
• Must adapt to changing tasks and work environments and work both autonomously and collaboratively.
• Must communicate effectively by phone, text, and email and respond to field services management promptly, typically within 24 hours, subject to assignment needs.
• Must demonstrate strong time management, organization, reporting, professional communication, judgment, decision-making, and problem-solving skills.
• Must complete training assignments and tasks within designated time frames.
• A high school diploma or equivalent is typically required.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Ability to follow planogram directives and secondary communications.
• Strong leadership and presentation skills.

Responsibilities

• Install, assemble, update, and repair retail fixtures, shelving, endcaps, and displays.
• Complete retail resets, store build-outs, remodels, and display repairs.
• Follow planograms, schematics, client directives, and project instructions accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment.
• Update operating systems and software on display devices and manage related virtual software tasks.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot and resolve hardware and display issues to keep equipment functioning properly.
• Capture and upload photos, forms, images, and surveys documenting completed work before leaving the job site.
• Accept and schedule assigned jobs within 48 hours of receipt and complete jobs by their scheduled end dates.
• Maintain accurate availability and communicate consistently with field services management, responding promptly to contacts.
• Accurately track and report activity through designated systems and workflows, submit timecards on time, and report anomalies and needed corrections daily.
• Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
• Maintain clean, organized, and safe work areas and represent the company, clients, and brands professionally.
• Work with shared services teams and cross-functional partners to meet goals, identify improvements, and support operational efficiency.
• Build and maintain relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
• Support customer and client satisfaction and established field KPIs, and give and receive feedback.
• Complete required training, certification programs, and training assignments within designated time frames.
• Keep availability updated and complete a minimum of 20 hours of fieldwork availability within a rolling 30-day period.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Monday–Friday work schedule with no weekends required as a general schedule benefit, although weekend assignments may be needed.
• Most major holidays off, although holiday availability may be required based on store or client needs.
• Paid training.
• Flexible field assignments across a variety of retail clients and projects.
• Potential for ongoing assignments based on availability and business needs.
• Long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED