Retail Display Installer – Technology

2020 Companies•Las Vegas, NV

12d•Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves independently completing installation, merchandising, repair, and technology-related assignments at retail venues within 90 miles of the employee’s residence. Assignments and locations may vary week to week, and hours depend on available work and client needs. The role offers flexible self-scheduling as well as scheduled shifts, with assignments generally scheduled Monday through Friday between 7:00 a.m. and 6:00 p.m. A minimum of 20 hours of availability for field assignments within a rolling 30-day period is required. Weekend, holiday, early-morning, and late-night work may be required depending on project needs. The position runs from November 16 through February. Pay is $20 per hour. Paid drive time and mileage reimbursement are provided. Candidates must have a reliable personal vehicle, a valid driver’s license, and current auto insurance, and must pass applicable background, motor vehicle record, and drug screenings. The work requires using hand tools and a smartphone to follow digital instructions, complete assignments, and submit photos and other documentation. Physical tasks include climbing ladders up to 10 feet and lifting and carrying up to 60 pounds. The role also involves consistent communication with field services management, maintaining accurate availability, completing required training and certifications, tracking work through designated systems, and building effective working relationships with internal teams, clients, retailers, and field representatives. A high school diploma or equivalent is typically required. Prior retail or merchandising experience is beneficial but not mandatory.

Requirements

Must be at least 18 years old and authorized to work in the United States.
High school diploma or equivalent is typically required.
Valid driver’s license, current auto insurance, and reliable personal transportation are required.
Must be willing and able to travel up to 90 miles from home for assignments.
Must successfully complete a background check, Motor Vehicle Record screening, and drug screening in accordance with applicable state laws.
Must provide and use a Phillips head screwdriver, flat head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download applications, follow digital work instructions, access the internet, clock in and out, and upload photos and data.
Must be comfortable using hand tools and technology and navigating communication platforms and applications independently.
Must be able to climb a ladder up to 10 feet and safely lift and carry up to 60 pounds.
Must be able to kneel, walk, crouch, bend, handle or grasp, reach overhead, and perform repetitive physical tasks throughout the day.
Must maintain a minimum of 20 hours of fieldwork availability within a rolling 30-day period.
Must have flexible availability Monday through Friday and be available for weekend, holiday, early-morning, or late-night assignments as needed.
Must complete training assignments and tasks within designated time frames and work collaboratively and autonomously.
Must demonstrate adaptability to changing tasks and work environments.
Must communicate effectively by phone, text, and email and provide timely updates to field services management.
Must demonstrate professional communication and presentation skills, sound judgment, problem-solving ability, time management, and accurate reporting.
Must be able to work independently in a fast-paced environment.

Nice To Haves

Previous retail or merchandising experience.
Installation and merchandising experience.
Proficiency with hand and power tools.
Ability to follow planogram directives and secondary communications.

Responsibilities

Install, assemble, update, and repair retail fixtures, shelving, endcaps, displays, and related equipment.
Complete retail resets, store build-outs, remodels, and display repairs according to planograms, schematics, client directives, and timelines.
Install and service TVs, interactive displays, kiosks, and other retail display equipment; update device operating systems and software.
Install and replace graphics, pricing cards, SD cards, and other marketing materials.
Troubleshoot hardware and display issues and conduct break-fix repairs to keep displays and fixtures functional.
Capture and upload photos and complete required forms, images, and surveys before leaving each job site.
Maintain a clean, organized, and safe work area and represent the company and clients professionally.
Respond to field services management and maintain consistent communication, typically within 24 hours of contact; keep availability accurate and updated.
Accept and schedule assigned jobs within 48 hours of receipt and complete them on or before scheduled end dates.
Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
Manage virtual software and complete related tasks within established timelines.
Submit accurate timecards, report anomalies and corrections daily, and track and communicate activity through designated systems and workflows.
Complete required training assignments and certification programs within designated time frames.
Work with shared services teams and cross-functional partners to meet goals, identify improvements, and support operational efficiency.
Build and maintain relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
Support customer and client satisfaction and provide and receive feedback.
Maintain availability for field assignments, including weekends and holidays when needed.