Retail Display Installer – Technology

2020 Companies • Nashville, TN

20d • Onsite

About The Position

2020 Companies is hiring a reliable, detail-oriented, and self-motivated Retail Display Installer to represent leading technology and consumer brands at retail locations. The role involves independently traveling to retail venues within 90 miles of the employee’s residence, using mobile applications and technology to review, schedule, document, and complete assignments. Hours and locations may vary based on available assignments and client needs; hours are not guaranteed. Scheduling may be self-directed or based on scheduled shifts. The stated schedule is primarily Monday through Friday, with occasional weekend, holiday, early-morning, or late-night work as project requirements dictate. A minimum of 20 hours of availability for field assignments within a rolling 30-day period is required.

The installer builds, updates, and repairs retail fixtures and displays, including televisions, interactive displays, kiosks, and other equipment. Work includes following planograms and client instructions, updating display-device software, installing marketing materials, troubleshooting equipment, and documenting completed assignments with photos and other required records. The position requires independent work, timely communication and reporting, collaboration with field services and shared-services teams, and professional relationship-building with clients, retailers, and colleagues.

Pay is $16.50 per hour. Paid drive time and mileage reimbursement are provided. The position requires a reliable personal vehicle, valid driver’s license, current auto insurance, successful completion of background, motor vehicle record, and drug screenings, and the ability to travel up to 90 miles for assignments. Employees must provide specified hand tools and a smartphone with an active data plan. The role is physically active and includes climbing ladders up to 10 feet and lifting and carrying up to 60 pounds.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• High school diploma or equivalent is typically required.
• Must have a valid driver's license, current auto insurance, and reliable personal transportation.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must successfully complete a background check, Motor Vehicle Record screening, and drug screening in accordance with applicable state laws.
• Must maintain at least 20 hours of availability for field assignments within a rolling 30-day period.
• Must be available Monday through Friday, with weekend and holiday availability as needed; early-morning and late-night availability may also be required.
• Must be able to climb ladders up to 10 feet and safely lift and carry up to 60 pounds.
• Must be able to kneel, walk, crouch, bend, handle or grasp items, reach overhead, and perform repetitive physical tasks throughout the day.
• Must be comfortable using hand tools and technology, following digital work instructions, downloading apps, connecting to the internet, and uploading photos and data.
• Must own an Android or Apple smartphone with a current operating system and active data plan.
• Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Must communicate effectively by phone, text, and email and respond promptly to field services management.
• Must be adaptable to changing tasks and work environments and able to work autonomously with strong time management and reporting skills.
• Must complete required training assignments and tasks within designated time frames.
• Must demonstrate professional communication and presentation, leadership, sound judgment, and effective problem-solving.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Ability to follow planogram directives and secondary communication.

Responsibilities

• Install, assemble, update, and build retail fixtures, shelving, endcaps, and displays.
• Complete retail resets, store build-outs, remodels, and display repairs.
• Follow planograms, schematics, and client-specific merchandising directives accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment.
• Update operating systems and software on display devices and manage virtual software tasks.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot and repair hardware, displays, fixtures, and equipment to ensure they function properly.
• Complete required forms, images, surveys, and photo documentation before leaving each job site, and upload documentation through designated systems.
• Maintain a clean, organized, and safe work area while representing clients and the company professionally.
• Communicate consistently with field services management, generally responding within 24 hours, and keep availability accurate and updated.
• Accept and schedule assigned jobs within 48 hours of receipt and complete assigned work by scheduled deadlines.
• Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
• Submit accurate timecards, report anomalies and corrections, and track and communicate activity through designated systems and workflows.
• Follow project directives and work with shared-services teams to meet goals, identify improvements, and support operational efficiency.
• Build and maintain relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
• Support customer and client satisfaction according to field management KPIs, and give and receive feedback.
• Complete required training and certification programs within designated time frames.
• Work independently and collaboratively across functions while demonstrating professionalism, sound judgment, problem-solving, and effective communication.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Monday–Friday schedule with no weekends required according to the benefits description, though other sections state occasional weekend assignments may be needed.
• Most major holidays off.
• Paid training.
• Flexible field assignments across a variety of retail clients and projects.
• Work-life flexibility through a minimum availability requirement of 20 fieldwork hours within a rolling 30-day period.
• Opportunity for ongoing assignments based on availability and business needs.
• Long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED