Retail Display Installer - Technology

2020 Companies • Palm Springs, CA

20d

About The Position

2020 Companies is hiring a Retail Display Installer to install, assemble, update, and repair retail fixtures and technology displays for leading brands. The role involves working independently at different retail locations within 90 miles of the employee’s residence, using mobile applications and digital instructions to complete assignments accurately and on time. Installers maintain store-level relationships, communicate with field services management, document work with photos and forms, and represent the company and its clients professionally.

Assignments and locations may vary from week to week. Scheduling includes flexible self-scheduling and shifts based on client and project needs, generally Monday through Friday between 7:00 a.m. and 6:00 p.m. Early mornings, late nights, weekends, and holidays may be required based on assignments. Hours depend on available work and are not guaranteed; employees must maintain at least 20 hours of availability for field assignments within a rolling 30-day period.

The position pays $20.25 per hour and requires a reliable personal vehicle, valid driver’s license, current auto insurance, and successful completion of background, motor vehicle record, and drug screenings. Employees must provide specified hand tools and a smartphone with an active data plan. The work includes physical tasks such as climbing ladders up to 10 feet and lifting and carrying up to 60 pounds.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• Must have a valid driver’s license, current proof of auto insurance, and a reliable personal vehicle.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must successfully complete a background check, Motor Vehicle Record screening, and drug screening in accordance with applicable state laws.
• Must have an Android or Apple smartphone with a current operating system and active data plan, and be able to download and navigate apps, follow digital instructions, connect to the internet, and upload photos and data.
• Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Must be comfortable using hand tools and technology.
• Must be able to climb ladders up to 10 feet and safely lift and carry up to 60 pounds.
• Must be able to kneel, walk, crouch, bend, handle or grasp, reach overhead, and perform repetitive physical tasks throughout the day.
• Must be adaptable to changing tasks and work environments and able to work both independently and collaboratively.
• Must have effective communication skills via phone, text, and email, and be able to provide timely task updates.
• Must have sound judgment, problem-solving ability, time-management skills, and accurate reporting skills.
• Must complete training assignments and tasks within designated time frames.
• Must have flexible weekday availability and be able to work early mornings and late nights as needed; weekend and holiday availability is required as assignments demand.
• Must maintain a minimum of 20 hours of fieldwork within a rolling 30-day period.
• A high school diploma or equivalent is typically required.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency using hand and power tools.
• Ability to follow planogram directives and secondary communications.

Responsibilities

• Install, assemble, and update retail fixtures, shelving, endcaps, and displays.
• Complete retail resets, store build-outs, remodels, and display repairs.
• Follow planograms, schematics, and client merchandising directives accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment.
• Update operating systems and software on display devices.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot hardware and display problems and perform break-fix repairs.
• Complete required forms, images, and surveys before leaving job sites; capture and upload photos documenting completed work.
• Keep work areas clean, organized, and safe while representing clients professionally.
• Communicate consistently with field services management, generally responding within 24 hours, and keep availability accurate and updated.
• Complete assigned jobs by their scheduled end dates and accept and schedule assigned jobs within 48 hours of receipt.
• Participate in early-morning and team installations and provide feedback on solutions.
• Manage virtual software tasks and meet associated execution timelines.
• Assist other team members as needed and work with shared services teams to meet goals, identify improvements, and support operational efficiencies.
• Build and maintain relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
• Support customer and client satisfaction according to field KPIs and give and receive feedback.
• Submit accurate timecards, report anomalies and needed corrections daily, and track and communicate activity through designated systems and workflows.
• Complete required training and certification programs within designated time frames.
• Maintain availability for at least 20 hours of fieldwork within a rolling 30-day period.

Benefits

• Next-day pay on demand with DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Most major holidays off.
• Flexible field assignments with a variety of retail clients and projects.
• Work-life flexibility.
• Long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED