Retail Display Installer - Technology

2020 Companies • Palm Springs, CA

21d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands at retail locations. The role involves working independently at different retail venues within 90 miles of the employee’s residence, managing assignments and deadlines, and using mobile applications and technology to review, schedule, and complete work. Assignments may include installation, merchandising, repairs, retail resets, store build-outs, remodels, and technology display support. Work is performed according to planograms, schematics, client directives, and project timelines, with completed work documented through forms, surveys, and uploaded photos.

The position pays $20.25 per hour. Work is generally scheduled Monday through Friday, with flexible assignments between 7:00 a.m. and 6:00 p.m.; actual hours depend on assignment availability and are not guaranteed. Employees must maintain at least 20 hours of availability for field assignments within a rolling 30-day period. Some early-morning, late-night, weekend, and holiday assignments may be required based on store, client, and project needs. The role requires a reliable personal vehicle, valid driver’s license, current auto insurance, a smartphone with an active data plan, and willingness to travel up to 90 miles for assignments.

Employees must complete training and certification assignments, communicate consistently with field services management, maintain accurate availability and time records, and work collaboratively with internal teams, clients, retailers, and field representatives. The work is physically active and includes climbing ladders, lifting and carrying materials, and performing repetitive tasks. Candidates must be at least 18, authorized to work in the United States, and successfully complete background, motor vehicle record, and drug screenings in accordance with applicable state laws.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• Must successfully complete a background check, Motor Vehicle Record screening, and drug screening in accordance with applicable state laws.
• Must have a valid driver’s license, current auto insurance, and a reliable personal vehicle or other reliable transportation.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must maintain a minimum of 20 hours of fieldwork availability within a rolling 30-day period.
• Must be available Monday through Friday and as needed for weekend, holiday, early-morning, and late-night assignments.
• Must be able to climb a ladder up to 10 feet.
• Must be able to safely lift and carry up to 60 pounds and kneel, walk, crouch, bend, handle or grasp, reach overhead, and perform repetitive physical tasks.
• Must be comfortable using hand tools and technology and following digital work instructions.
• Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download apps, access the internet, clock in and out, and upload photos and data.
• Must be able to navigate communication platforms and applications independently and communicate effectively by phone, text, and email.
• Must have strong communication, organization, time-management, reporting, decision-making, judgment, and problem-solving skills.
• Must be adaptable to changing tasks and work environments and able to work both autonomously and collaboratively.
• Must complete all required training assignments and tasks within designated time frames.
• A high school diploma or equivalent is typically required.
• Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Ability to follow planogram directives and secondary communications.

Responsibilities

• Install, assemble, update, and build retail fixtures, shelving, endcaps, displays, and related equipment.
• Complete retail resets, store build-outs, remodels, display repairs, and break-fix work.
• Follow planograms, schematics, client-specific merchandising directives, and project instructions accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment.
• Update operating systems and software on display devices and manage associated virtual software tasks.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot and resolve hardware and display issues to ensure equipment is functioning properly.
• Complete required job forms, images, and surveys before leaving each site; capture and upload photos documenting completed work.
• Keep work areas clean, organized, and safe while representing clients professionally.
• Respond to field services management and maintain consistent communication, generally within 24 hours of contact.
• Keep availability accurate and updated, accept and schedule assigned jobs within 48 hours of receipt, and complete jobs by their scheduled end dates.
• Participate in early-morning and team installations and provide feedback and solutions.
• Submit accurate timecards, track and report activity through designated systems, and report anomalies and needed corrections.
• Work independently in a fast-paced environment and assist other team members as needed.
• Complete required training and certification programs within designated time frames.
• Build and maintain relationships with shared services teams, clients, retailers, field representatives, and other stakeholders.
• Support customer and client satisfaction and established field performance indicators, and provide and receive feedback.
• Work across company functions and shared processes to support alignment, operational efficiency, and continuous improvement.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Most major holidays off.
• Flexible field assignments across a variety of retail clients and projects.
• Long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED