Retail Display Installer – Technology

2020 Companies • Tulsa, OK

14d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands. The role involves independently completing retail installation, merchandising, repair, and technology assignments at retail venues within 90 miles of the employee’s residence. Assignments are managed through mobile applications and may vary in hours and location based on client and project needs. Hours are not guaranteed; employees must maintain at least 20 hours of availability for field assignments within a rolling 30-day period. The stated pay is $16.50 per hour.

The position includes installing and assembling fixtures and displays, performing resets and repairs, servicing retail display technology, updating device software, and documenting completed work with photos and other required forms. The employee must follow planograms and client directions, communicate with management and project partners, maintain accurate availability and time records, and complete training and certifications. Work is primarily scheduled Monday through Friday, but weekend, holiday, early-morning, and late-night assignments may be required based on project needs.

Candidates need reliable personal transportation, a valid driver’s license, current auto insurance, and must complete background, motor vehicle record, and drug screenings in accordance with applicable state laws. The role requires physical work, including ladder use and lifting, and use of a smartphone and specified hand tools. 2020 Companies describes an inclusive workplace and equal-opportunity hiring commitment.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• High school diploma or equivalent is typically required.
• Valid driver’s license, current proof of auto insurance, and reliable personal vehicle or transportation.
• Willingness and ability to travel up to 90 miles from home for assignments.
• Maintain at least 20 hours of availability for field assignments within a rolling 30-day period.
• Flexible availability Monday through Friday; weekend and holiday availability as needed, and early-morning and late-night availability as needed.
• Ability to climb ladders up to 10 feet.
• Ability to safely lift and carry up to 60 pounds.
• Ability to kneel, walk, crouch, bend, handle or grasp items, reach overhead, and perform repetitive physical tasks.
• Comfort using hand tools and technology, following digital work instructions, downloading mobile applications, and uploading photos.
• Own an Android or Apple smartphone with a current operating system and active data plan; independently navigate communication platforms and applications and connect to the internet.
• Communicate effectively by phone, text, and email, including providing project updates and responding to management in a timely manner.
• Adapt to changing tasks and work environments and work autonomously and collaboratively.
• Strong time-management, reporting, decision-making, judgment, problem-solving, leadership, and professional communication skills.
• Complete assigned training and certification tasks within designated time frames.
• Successfully complete background, Motor Vehicle Record (MVR), and drug screenings in accordance with applicable state laws.
• Provide and use a Phillips-head and flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Ability to follow planogram (POG) directives and secondary communication.

Responsibilities

• Install, assemble, update, and build retail fixtures, shelving, endcaps, and displays.
• Complete retail resets, store build-outs, remodels, display repairs, and break-fix work.
• Follow planograms, schematics, client directives, and other project instructions accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment.
• Update operating systems and software on display devices and manage related virtual software tasks.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot hardware and display issues to ensure equipment and fixtures function properly.
• Complete required forms, images, and surveys before leaving each job site; capture and upload photos documenting work.
• Keep work areas clean, organized, and safe, and represent the client professionally.
• Communicate consistently with field services management and provide timely updates, generally within 24 hours of contact.
• Keep availability updated and accurate; accept and schedule assigned jobs within 48 hours of receipt.
• Complete assigned jobs by their scheduled end dates and accurately track activity through designated systems and workflows.
• Submit accurate timecards and report anomalies daily with needed corrections.
• Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
• Work with shared services teams and stakeholders to identify improvement opportunities, communicate solutions, and support operational efficiencies.
• Build and maintain collaborative relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
• Support customer and client satisfaction according to field KPIs and give and receive feedback.
• Complete required training assignments and certification programs within designated time frames.
• Work independently and collaboratively while managing time, reporting, and project tasks effectively.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Monday–Friday work schedule with no weekends required as a stated schedule benefit; other sections note weekend assignments may be needed.
• Most major holidays off.
• Paid training.
• Flexible field assignments with a variety of retail clients and projects.
• Work-life flexibility through field assignment availability requirements.
• Opportunity for ongoing assignments based on availability and business needs.
• Long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED