Retail Display Installer – Technology

2020 Companies • Evansville, IN

21d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves independently completing installation, merchandising, repair, and technology-related assignments at retail locations within 90 miles of the employee’s residence. Workers use mobile applications and technology to review, schedule, document, and complete assignments, while meeting deadlines and maintaining strong relationships with stores, clients, and internal teams.

Assignments may include installing, assembling, and updating fixtures, shelving, endcaps, displays, TVs, interactive displays, and kiosks; completing resets, build-outs, remodels, and repairs; following planograms and client directives; updating device software; installing marketing materials; and troubleshooting display hardware. Workers document completed jobs with forms, surveys, and photos, maintain safe and organized work areas, accurately track time and activity, and communicate with field services management. The position requires independent work as well as collaboration on team installations and assistance to other team members.

The role pays $16.50 per hour. Assignments are scheduled Monday through Friday, with flexible scheduling and hours generally between 7:00 a.m. and 6:00 p.m.; actual hours depend on available assignments and are not guaranteed. Scheduling may include early mornings, late nights, weekends, or holidays when required by a client or project. Workers must maintain at least 20 hours of availability for field assignments in a rolling 30-day period and may receive ongoing assignments based on availability and business needs. Travel of up to 90 miles from home may be required for assignments.

Candidates must be at least 18, authorized to work in the United States, and have a valid driver’s license, current auto insurance, and reliable personal transportation. The role requires a smartphone with an active data plan and current operating system, comfort with mobile applications, and the ability to use required hand tools. Physical tasks include climbing ladders up to 10 feet, lifting and carrying up to 60 pounds, and kneeling, walking, crouching, bending, grasping, and reaching overhead. Candidates must complete background, motor vehicle record, and drug screenings, as well as required training and certification assignments.

2020 Companies describes its workplace as inclusive and equal opportunity, and says it supports employees through paid holidays, career-pathing options, personal development opportunities, and professional stretch assignments.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• Valid driver’s license, current auto insurance, and reliable personal vehicle or transportation.
• Willingness and ability to travel up to 90 miles from home for assignments.
• Maintain a minimum of 20 hours of fieldwork availability within a rolling 30-day period.
• Flexible availability for weekday work and, as needed, weekend, holiday, early-morning, and late-night assignments.
• Ability to climb a ladder up to 10 feet and safely lift and carry up to 60 pounds.
• Ability to kneel, walk, crouch, bend, handle or grasp objects, reach overhead, and perform repetitive physical tasks throughout the day.
• Comfort using hand tools and technology, following digital instructions, downloading applications, and uploading photos and data.
• Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to use communication platforms independently.
• Effective communication by phone, text, and email, including timely updates to field services management.
• Ability to work autonomously and collaboratively, adapt to changing tasks and environments, manage time, and report activity accurately.
• Must complete required training assignments and tasks within designated time frames.
• Must successfully complete background, Motor Vehicle Record, and drug screenings in accordance with applicable state laws.
• Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• High school diploma or equivalent is typically required.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Ability to follow planogram (POG) directives and secondary communication.
• Strong leadership, professional communication, presentation, decision-making, judgment, and problem-solving skills.

Responsibilities

• Install, assemble, build, and update retail fixtures, shelving, endcaps, and displays.
• Complete retail resets, store build-outs, remodels, and display repairs.
• Follow planograms, schematics, and client-specific merchandising directives accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment.
• Update operating systems and software on display devices and manage related virtual software tasks.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot and resolve hardware and display issues to keep equipment functioning properly.
• Complete required forms, images, surveys, and photo documentation for each assignment before leaving the job site.
• Maintain clean, organized, and safe work areas and represent clients professionally.
• Respond to field services management and maintain consistent communication, typically within 24 hours of contact.
• Keep availability accurate and updated; accept and schedule assigned jobs within 48 hours of receipt.
• Complete assigned jobs by their scheduled end dates and follow all project directives and timelines.
• Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
• Submit accurate timecards and report anomalies and required corrections daily.
• Track, record, and communicate activity through designated systems and workflows.
• Complete training and certification programs within designated time frames.
• Build and maintain productive relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
• Work with shared-services and cross-functional teams to support goals, identify improvements, and drive operational solutions.
• Support customer and client satisfaction and established field KPIs, and give and receive feedback.
• Maintain professional communication, sound judgment, effective problem-solving, and a positive, respectful work environment.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Monday–Friday work schedule with no weekends required in the stated position details; assignments may nevertheless require occasional weekends.
• Most major holidays off; holiday work may be needed for some store or client requirements.
• Paid training.
• Flexible field assignments with a variety of retail clients and projects.
• Paid holidays.
• Long-term career-pathing options.
• Personal development opportunities.
• Professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED