Retail Display Installer – Technology

2020 Companies • Raleigh, NC

11d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves independently completing installation and merchandising assignments at retail venues within up to 90 miles of the employee’s residence. Employees use mobile applications and technology to review, schedule, document, and complete assignments, while meeting deadlines and maintaining professional relationships with stores, clients, and internal teams.

Assignments include installing and updating retail fixtures and technology displays, completing resets and repairs, following planograms and client directives, updating display-device software, troubleshooting equipment, and documenting completed work with photos and required forms. The schedule is generally Monday through Friday, with flexible hours for assignments scheduled between 7:00 a.m. and 6:00 p.m.; actual hours depend on assignment availability and are not guaranteed. Early mornings, occasional late nights, weekends, or holidays may be required based on project and client needs. Employees must keep availability current and maintain at least 20 hours of availability for field assignments within a rolling 30-day period.

This position requires a reliable personal vehicle, valid driver’s license, current auto insurance, a compatible smartphone with an active data plan, and specified hand tools and accessories. Physical duties include climbing ladders up to 10 feet, lifting and carrying up to 60 pounds, and performing repetitive tasks such as kneeling, walking, crouching, bending, handling, and reaching overhead. Candidates must complete background, Motor Vehicle Record, and drug screenings in accordance with applicable state laws, as well as required training and certification assignments.

Pay is $16.50 per hour. The company offers paid drive time and mileage reimbursement, paid training, DailyPay access, flexible field assignments, and opportunities for ongoing assignments based on availability and business needs. Hours are based on available assignments and are not guaranteed.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• High school diploma or equivalent is typically required.
• Valid driver’s license, current auto insurance, reliable personal vehicle, and willingness to travel up to 90 miles from home for assignments.
• Must successfully complete a background check, Motor Vehicle Record screening, and drug screening in accordance with applicable state laws.
• Must maintain at least 20 hours of fieldwork availability within a rolling 30-day period.
• Flexible availability for weekday assignments and, as needed, weekend, holiday, early-morning, and late-night work.
• Ability to climb a ladder up to 10 feet and safely lift and carry up to 60 pounds.
• Ability to kneel, walk, crouch, bend, handle or grasp, reach overhead, and perform repetitive physical tasks throughout the day.
• Comfort with hand tools and technology, and ability to follow digital work instructions independently.
• Must provide and use a Phillips head screwdriver, flat head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Must own an Android or Apple smartphone with a current operating system and active data plan; able to download applications, use communication platforms, connect to the internet, clock in and out, and upload photos and data.
• Effective communication skills, primarily by phone, text, and email, and ability to respond to field management promptly, typically within 24 hours or as project needs require.
• Ability to adapt to changing tasks and work environments, manage time, report activity accurately, exercise sound judgment, and solve problems.
• Ability to work independently and collaboratively and complete required training assignments within designated time frames.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Ability to follow planogram directives and secondary communications.

Responsibilities

• Install, assemble, update, and repair retail fixtures, shelving, endcaps, displays, and related equipment.
• Complete retail resets, store build-outs, remodels, and display repairs.
• Follow planograms, schematics, client directives, and other project instructions accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment.
• Update operating systems and software on display devices and manage virtual software tasks.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot hardware and display issues to ensure equipment functions properly.
• Capture and upload photos and complete required forms, images, surveys, and other documentation before leaving job sites.
• Maintain a clean, organized, and safe work area and represent the client professionally.
• Communicate consistently with field services management, responding promptly to contacts and providing project updates.
• Keep availability updated and accurate, accept and schedule assigned jobs within 48 hours of receipt, and complete jobs by their scheduled end dates.
• Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
• Submit timecards accurately and on time, and report anomalies and needed corrections daily.
• Track, record, and communicate activity through designated systems and workflows.
• Work with shared-services teams and cross-functional stakeholders to meet goals, identify improvements, and support operational efficiencies.
• Build and maintain relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
• Support customer and client satisfaction in line with field KPIs, and give and receive feedback.
• Complete required training and certification programs within designated time frames.
• Work autonomously and collaboratively while meeting project timelines and communicating effectively.
• Be available for weekend and holiday assignments as needed.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Monday–Friday work schedule with no weekends required as a general schedule benefit, although weekend assignments may be needed.
• Most major holidays off, although holiday availability may be required based on store or client needs.
• Flexible field assignments with a variety of retail clients and projects.
• Work-life flexibility with a minimum of 20 hours of availability for field assignments within a rolling 30-day period.
• Opportunity for ongoing assignments based on availability and business needs.
• Paid holidays.
• Long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED