Retail Display Installer – Technology

2020 Companies • Raleigh, NC

8d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading technology and consumer brands. The role involves independently completing retail installation, merchandising, repair, and technology assignments at stores within 90 miles of the employee’s residence. Workers use mobile applications and digital instructions to review, schedule, document, and complete work, while maintaining communication with field services management and meeting project deadlines. The work location listed is Market - SS - NC - Raleigh.

Pay is $16.50 per hour. Assignments are generally scheduled Monday through Friday, with flexible self-scheduling or scheduled shifts based on client and project needs. Hours may vary with assignment availability and are not guaranteed; work is scheduled between 7:00 a.m. and 6:00 p.m. in the position details, though occasional early-morning, late-night, weekend, and holiday assignments may be required based on project needs. Workers must maintain at least 20 hours of availability for field assignments within a rolling 30-day period. The role requires a reliable personal vehicle, valid driver’s license, current auto insurance, and successful completion of background, motor vehicle record, and drug screenings in accordance with applicable law.

The position includes installing, assembling, updating, and repairing retail fixtures, shelving, endcaps, displays, TVs, interactive displays, kiosks, and related equipment. Assignments may include retail resets, store build-outs, remodels, software updates, and display troubleshooting. Employees follow planograms, schematics, and client directives; install graphics and marketing materials; document completed work with mobile-device photos and forms; and maintain a clean, organized, and safe work area. The role involves independent work as well as collaboration with teams and other field representatives, and requires effective communication, scheduling, timekeeping, training completion, and professional representation of the company and its clients.

The position requires physical activity, including climbing ladders up to 10 feet, lifting and carrying up to 60 pounds, and kneeling, walking, crouching, bending, grasping, reaching overhead, and performing repetitive tasks. Workers must provide specified hand tools and a 256G USB with USB-A/C adapter, and own a compatible smartphone with a current operating system and active data plan.

2020 Companies describes an inclusive work environment and offers paid training, paid drive time and mileage reimbursement, next-day pay on demand through DailyPay, most major holidays off, and opportunities for ongoing assignments based on availability and business needs. The company also references career pathing, personal development opportunities, and professional stretch assignments.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• High school diploma or equivalent is typically required.
• Must have a valid driver’s license, current proof of auto insurance, and reliable personal transportation.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must maintain a minimum of 20 hours of fieldwork availability within a rolling 30-day period.
• Must pass a background check, Motor Vehicle Record screening, and drug screening in accordance with applicable state laws.
• Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download and navigate applications, connect to the internet, clock in and out, and upload photos and data.
• Must be comfortable using hand tools and technology and following digital work instructions.
• Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Must be able to climb ladders up to 10 feet and safely lift and carry up to 60 pounds.
• Must be able to kneel, walk, crouch, bend, grasp or handle objects, reach overhead, and perform repetitive physical tasks throughout the day.
• Must have flexible availability, primarily Monday through Friday, and be available for weekend and holiday work as needed; early-morning and late-night availability may also be required.
• Must adapt to changing tasks and work environments and manage schedules and deadlines effectively.
• Must communicate effectively by phone, text, and email and respond promptly to field services management.
• Must demonstrate professional communication, sound judgment, problem-solving, time management, reporting, and the ability to work autonomously and collaboratively.
• Must complete training assignments and tasks within designated time frames.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Ability to follow planogram directives and secondary communication.

Responsibilities

• Respond to field services management and maintain consistent communication, typically within 24 hours of contact; keep availability information accurate and updated.
• Accept and schedule assigned jobs within 48 hours of receipt and complete assignments on or before their scheduled end dates.
• Install, assemble, build, update, and repair retail displays, fixtures, shelving, and endcaps.
• Perform retail resets, store build-outs, remodels, and display repairs.
• Follow planograms, schematics, client-specific merchandising instructions, and other project directives accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment; update device operating systems and software.
• Install or replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot hardware and display issues and complete break-fix repairs to ensure equipment is functional.
• Complete required forms, images, surveys, and other documentation before leaving each job site; capture and upload photos using a mobile device.
• Maintain a clean, organized, and safe work area and represent the company and client professionally.
• Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
• Manage virtual software tasks and meet related execution timelines.
• Submit accurate timecards on time and report anomalies or needed corrections daily.
• Accurately track, record, and communicate activity through designated systems and workflows.
• Complete required training assignments and certification programs within designated time frames.
• Work independently and collaboratively with shared services teams, clients, retailers, field representatives, and other stakeholders to support operational goals and efficiencies.
• Build and maintain professional relationships and contribute to customer and client satisfaction in accordance with field KPIs.
• Provide and receive feedback and contribute to continuous improvement.
• Maintain availability for fieldwork, including weekend or holiday assignments when needed.

Benefits

• Next-day pay on demand with DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Monday–Friday work schedule with no weekends required stated among the benefits.
• Most major holidays off.
• Flexible field assignments with a variety of retail clients and projects.
• Work-life flexibility, with a minimum of 20 hours of availability for field assignments within a rolling 30-day period.
• Opportunity for ongoing assignments based on availability and business needs.
• Long-term career pathing options.
• Personal development opportunities.
• Professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED