Retail Display Installer – Technology

2020 Companies • Evansville, IN

20d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to install, maintain, and repair retail fixtures and technology displays for leading brands. The work is performed independently at retail locations within 90 miles of the worker’s residence, using mobile applications and digital instructions to schedule, complete, and document assignments. Pay is $16.50 per hour. Assignments are generally scheduled Monday through Friday between 7:00 a.m. and 6:00 p.m., but hours depend on assignment availability and are not guaranteed. Scheduling may be flexible or based on client and project needs. The role requires at least 20 hours of availability for field assignments within a rolling 30-day period, and travel to stores is required; occasional weekend, holiday, early-morning, and late-night work may be needed based on assignment requirements.

The installer assembles and updates retail displays, fixtures, shelving, endcaps, and related equipment; follows planograms and client directives; performs resets, build-outs, remodels, and repairs; and installs or services technology such as TVs, interactive displays, and kiosks. Duties also include updating device software, replacing marketing materials, troubleshooting equipment, completing assignment forms and surveys, and uploading documentation through a smartphone. The employee communicates with field services management, maintains accurate availability and time records, completes assignments and training on time, and works collaboratively with internal teams, clients, retailers, and other field representatives.

This position requires a reliable personal vehicle, valid driver’s license, and current auto insurance. Candidates must pass background, motor vehicle record, and drug screenings in accordance with applicable state laws. The work involves physical tasks including climbing ladders up to 10 feet and lifting and carrying up to 60 pounds. Required tools include Phillips and flathead screwdrivers, hex keys, a box cutter, tape measure, microfiber cloth, and a 256G USB drive with USB-A/C adapter. A smartphone with a current operating system and active data plan is also required.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• A high school diploma or equivalent is typically required.
• Valid driver’s license, current auto insurance, and reliable personal transportation are required.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must maintain a minimum of 20 hours of fieldwork availability within a rolling 30-day period.
• Must complete background, Motor Vehicle Record (MVR), and drug screenings in accordance with applicable state laws.
• Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download applications, follow digital instructions, use communication platforms, connect to the internet, and upload photos and data.
• Must provide and use a Phillips head screwdriver, flathead screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Must be comfortable using hand tools and technology.
• Must be able to climb a ladder up to 10 feet and safely lift and carry up to 60 pounds.
• Must be able to kneel, walk, crouch, bend, handle or grasp, reach overhead, and perform repetitive physical tasks.
• Must have flexible availability, including Monday through Friday and, as needed, weekends, holidays, early mornings, and late nights.
• Must communicate effectively by phone, text, and email and respond to field services management promptly, typically within 24 hours or as assignment needs require.
• Must be able to work autonomously and collaboratively, adapt to changing tasks and work environments, manage time, report activity accurately, exercise sound judgment, and solve problems.
• Must complete training assignments and tasks within designated time frames.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Ability to follow planogram directives and secondary communication.

Responsibilities

• Install, assemble, update, and build retail fixtures, shelving, endcaps, and displays.
• Complete retail resets, store build-outs, remodels, and display repairs.
• Follow planograms, schematics, client-specific merchandising directives, and other project instructions accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment.
• Update operating systems and software on display devices and manage related virtual software tasks.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot hardware and display issues and complete break-fix repairs to keep equipment functional.
• Complete required forms, images, and surveys for each assignment before leaving the job site.
• Capture and upload photos and other assignment documentation using a mobile device and designated systems.
• Keep the work area clean, organized, and safe while representing the client professionally.
• Respond to field services management promptly, keep availability accurate, and accept and schedule assigned jobs within 48 hours of receipt.
• Complete assigned jobs fully and on or before scheduled end dates, and accurately track, record, and communicate activity.
• Submit timecards accurately and report anomalies daily with needed corrections.
• Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
• Complete required training assignments and certification programs within designated time frames.
• Work with shared services and cross-functional teams to meet goals, improve operations, and communicate and drive solutions.
• Build and maintain effective relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
• Support customer and client satisfaction against established field KPIs and provide and receive feedback.
• Represent the company professionally, communicate respectfully, and contribute to a positive work environment.
• Work independently and collaboratively as assignments require, with flexible travel and scheduling that may include weekends or holidays.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Most major holidays off.
• Flexible field assignments with a variety of retail clients and projects.
• Work-life flexibility through a minimum 20-hour availability requirement within a rolling 30-day period.
• Potential for ongoing assignments based on availability and business needs.
• Long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED