Retail Display Installer – Technology

2020 Companies•Miami, FL
•Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves independently completing retail installation and merchandising assignments at different venues within 90 miles of the worker’s residence. Workers use mobile applications and technology to review, schedule, document, and complete assignments, while building store-level relationships and ensuring high-quality execution. Pay is $16.50 per hour. The schedule is generally Monday through Friday, with flexible hours and assignments scheduled between 7:00 a.m. and 6:00 p.m.; hours depend on assignment availability and are not guaranteed. Self-scheduling opportunities and scheduled shifts may be offered according to client and project needs. Workers must maintain at least 20 hours of availability for field assignments within a rolling 30-day period. Assignments and locations may vary week to week, and occasional weekends, holidays, early mornings, or late nights may be needed based on store and client requirements. Travel of up to 90 miles from home may be required for each assignment. The position requires a reliable personal vehicle, valid driver’s license, and current auto insurance. Applicants must pass background, Motor Vehicle Record (MVR), and drug screenings in accordance with applicable state laws. Workers must supply specified hand tools and a compatible smartphone with an active data plan. The role requires physical work including ladder climbing, lifting and carrying, and repeated bending, kneeling, walking, crouching, grasping, and overhead reaching. The role is for someone comfortable working independently and collaboratively, adapting to changing tasks and work environments, communicating promptly with field services management, and completing assignments and documentation accurately and on time. A high school diploma or equivalent is typically required. Previous retail or merchandising experience is beneficial but not mandatory; installation and merchandising experience and proficiency with hand and power tools are preferred. 2020 Companies describes its workplace as inclusive and supportive, with opportunities for paid holidays, long-term career pathing, personal development, and professional stretch assignments. The company is an equal opportunity employer.

Requirements

  • Must be at least 18 years old and authorized to work in the United States.
  • A high school diploma or equivalent is typically required.
  • Must have a valid driver's license, current auto insurance, and reliable personal transportation.
  • Must be willing and able to travel up to 90 miles from home for assignments.
  • Must maintain a minimum of 20 hours of fieldwork availability within a rolling 30-day period.
  • Must be comfortable using hand tools and technology and following digital work instructions.
  • Must own an Android or Apple smartphone with a current operating system and active data plan; must be able to download applications, connect to the internet, clock in and out, and upload photos and data.
  • Must be able to climb a ladder up to 10 feet.
  • Must be able to safely lift and carry up to 60 pounds and kneel, walk, crouch, bend, handle or grasp items, and reach overhead.
  • Must be able to adapt to changing tasks and work environments and work both independently and collaboratively.
  • Must communicate effectively by phone, text, and email and respond to field services management promptly, typically within 24 hours, subject to project needs.
  • Must have strong time management, reporting, problem-solving, decision-making, and professional communication skills.
  • Must complete training assignments and tasks within designated time frames.
  • Must pass background, Motor Vehicle Record (MVR), and drug screenings in accordance with applicable state laws.
  • Must provide and use a Phillips head screwdriver, flat head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.

Nice To Haves

  • Previous retail or merchandising experience.
  • Installation and merchandising experience.
  • Proficiency with hand and power tools.
  • Ability to follow planogram (POG) directives and secondary communication.

Responsibilities

  • Install, assemble, update, and repair retail fixtures, shelving, endcaps, displays, kiosks, TVs, and interactive display equipment.
  • Complete retail resets, store build-outs, remodels, and display repairs.
  • Follow planograms, schematics, client directives, and secondary communications accurately.
  • Update operating systems and software on display devices and manage related virtual software tasks and timelines.
  • Install or replace graphics, pricing cards, SD cards, and other marketing materials.
  • Troubleshoot hardware and display issues and conduct break-fix repairs to keep displays and fixtures functional.
  • Capture and upload photos and complete forms, images, surveys, and other required documentation before leaving job sites.
  • Maintain clean, organized, and safe work areas while representing the client professionally.
  • Communicate consistently with field services management, respond to contacts promptly, keep availability updated, and provide project updates.
  • Accept and schedule assigned jobs within 48 hours of receipt and complete assigned work by scheduled end dates.
  • Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
  • Submit accurate timecards, report anomalies and needed corrections daily, and track and communicate activity through designated systems and workflows.
  • Complete required training and certification programs within designated time frames.
  • Work with shared services teams and cross-functional stakeholders to support operational goals, identify improvements, and drive solutions.
  • Build and maintain collaborative relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
  • Represent the company professionally, communicate respectfully, exercise sound judgment, and contribute to customer and client satisfaction.
  • Be available for weekend, holiday, early-morning, or late-night assignments as needed.

Benefits

  • Next-day pay on demand with DailyPay.
  • Paid drive time and mileage reimbursement.
  • Monday–Friday work schedule; no weekends are generally required, although weekend assignments may be available or needed.
  • Most major holidays off.
  • Paid training.
  • Flexible field assignments with a variety of retail clients and projects.
  • Work-life flexibility, with a minimum of 20 hours of availability for field assignments within a rolling 30-day period.
  • Opportunity for ongoing assignments based on availability and business needs.
  • Paid holidays.
  • Long-term career pathing options.
  • Personal development opportunities.
  • Professional stretch assignments.
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