Retail Display Installer - Technology

2020 Companies • Fredericksburg, VA

10d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands in retail venues within 90 miles of their residence. The role involves independently completing installation, merchandising, repair, and technology-related assignments using mobile applications and digital work instructions. Schedules and locations can vary according to assignment availability and client needs. The position pays $17.25 per hour; hours are based on available assignments and are not guaranteed. Workers must maintain at least 20 hours of availability for field assignments within a rolling 30-day period. The role requires a reliable personal vehicle, valid driver’s license, and current auto insurance, as well as successful completion of background, motor vehicle record, and drug screenings in accordance with applicable state laws.

Assignments include installing and assembling retail fixtures and displays; completing resets, build-outs, remodels, and repairs; following planograms and client directions; servicing display technology and updating software; replacing marketing materials; troubleshooting equipment; and documenting completed work with photos and forms. The installer communicates with field services management, keeps availability current, completes assignments within established timelines, accurately tracks work and timecards, and collaborates with internal teams, clients, retailers, and other field representatives. Work may involve early mornings, late nights, weekends, and holidays depending on project and store requirements.

The position involves physical fieldwork, including climbing ladders up to 10 feet and lifting and carrying up to 60 pounds. Installers must be comfortable using hand tools and smartphones, downloading applications, following digital instructions, and uploading photos and data. A high school diploma or equivalent is typically required. Previous retail or merchandising experience is beneficial but not mandatory. 2020 Companies describes an inclusive workplace and mentions paid holidays, career pathing, personal development opportunities, and professional stretch assignments.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• High school diploma or equivalent is typically required.
• Must have a valid driver’s license, current auto insurance, and reliable personal transportation.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must successfully complete background, motor vehicle record, and drug screenings in accordance with applicable state laws.
• Must maintain at least 20 hours of fieldwork availability within a rolling 30-day period.
• Must be available Monday through Friday, with weekend and holiday availability as needed; early-morning and late-night availability may also be needed.
• Must be able to climb a ladder up to 10 feet and safely lift and carry up to 60 pounds.
• Must be able to kneel, walk, crouch, bend, handle or grasp items, reach overhead, and perform repetitive physical tasks.
• Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download apps, access the internet, follow digital instructions, and upload photos and data.
• Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Must communicate effectively by phone, text, and email, provide updates, and respond promptly to field services management.
• Must be able to work independently and collaboratively, manage time effectively, maintain accurate records, and use sound judgment and problem-solving skills.
• Must complete training assignments and tasks within designated time frames.
• Must be adaptable to changing tasks and work environments.
• Must be comfortable using hand tools and technology.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Ability to follow planogram directives and secondary communications.
• Strong leadership, professional communication, and presentation skills.

Responsibilities

• Install, assemble, update, and repair retail fixtures, shelving, endcaps, displays, and related equipment.
• Complete retail resets, store build-outs, remodels, display repairs, and break-fix work.
• Follow planograms, schematics, client directives, and digital work instructions accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment, and update device operating systems and software.
• Install or replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot hardware and display issues to keep equipment functioning properly.
• Complete required forms, images, and surveys before leaving each job site; capture and upload photos documenting completed work.
• Communicate consistently with field services management, respond to contact promptly, and keep availability updated and accurate.
• Accept and schedule assigned jobs within 48 hours of receipt and complete jobs on or before scheduled end dates.
• Accurately track and record activity through designated systems and workflows, submit timecards on time, and report anomalies and needed corrections.
• Maintain a clean, organized, and safe work area and represent the client professionally.
• Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
• Work with shared services teams and other stakeholders to meet goals, improve processes, and support operational efficiency.
• Build and maintain relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
• Support customer and client satisfaction against field KPIs, and give and receive feedback.
• Complete training and certification programs within designated time frames.
• Maintain the required minimum of 20 hours of fieldwork availability within a rolling 30-day period.
• Travel to retail assignments within 90 miles of residence.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Monday–Friday work schedule; the description also says no weekends are required, while noting weekend assignments may be available or needed based on project requirements.
• Most major holidays off.
• Paid training.
• Flexible field assignments with a variety of retail clients and projects.
• Work-life flexibility through a minimum 20 hours of availability for field assignments within a rolling 30-day period.
• Opportunity for ongoing assignments based on availability and business needs.
• Paid holidays.
• Long-term career pathing options.
• Personal development opportunities.
• Professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED