Retail Display Installer – Technology

2020 Companies•Lexington, KY
•Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading technology brands at retail locations. The work is performed independently at different retail venues within 90 miles of the worker’s residence. Installers use mobile applications and technology to review, schedule, and complete assignments, meet deadlines, maintain store-level relationships, and ensure high-quality execution. Assignments include installing, assembling, updating, and repairing retail fixtures, shelving, endcaps, displays, TVs, interactive displays, kiosks, and other equipment. Installers follow planograms, schematics, and client instructions; update display software; install graphics and marketing materials; troubleshoot hardware and display issues; and document completed work with photos and forms. The role also involves coordinating with field management and shared-services teams, maintaining accurate availability and time records, completing training, and representing the company professionally. The position pays $17 per hour. Assignments are generally scheduled Monday through Friday, with flexible scheduling between 7:00 a.m. and 6:00 p.m.; hours depend on assignment availability and are not guaranteed. Scheduling may include self-scheduled work or shifts based on client and project needs. Some early morning, late-night, weekend, or holiday availability may be required. Workers must maintain at least 20 hours of availability for field assignments within a rolling 30-day period and travel up to 90 miles from home.

Requirements

  • Must be at least 18 years old and authorized to work in the United States.
  • Must have a valid driver’s license, current auto insurance, and reliable personal transportation.
  • Must be willing and able to travel up to 90 miles from home for assignments.
  • Must maintain a minimum of 20 hours of fieldwork availability within a rolling 30-day period.
  • Must be comfortable using hand tools, technology, mobile applications, and digital work instructions.
  • Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download apps, connect to the internet, clock in and out, and upload photos and data.
  • Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
  • Must be able to climb ladders up to 10 feet and safely lift and carry up to 60 pounds.
  • Must be able to kneel, walk, crouch, bend, handle or grasp objects, reach overhead, and perform repetitive physical tasks throughout the day.
  • Must be adaptable to changing tasks and work environments and able to work autonomously with sound judgment, problem-solving, time-management, and reporting skills.
  • Must communicate effectively by phone, text, and email and respond promptly to field management.
  • Must be available flexibly Monday through Friday; weekend, holiday, early morning, and late-night availability may be required.
  • Must complete required training and certification assignments within designated time frames.

Nice To Haves

  • Previous retail or merchandising experience.
  • Installation and merchandising experience.
  • Proficiency using hand and power tools.
  • Ability to follow planogram (POG) directives and secondary communications.

Responsibilities

  • Install, assemble, build, update, and repair retail fixtures, shelving, endcaps, displays, and related equipment.
  • Complete retail resets, store build-outs, remodels, display repairs, and break-fix work.
  • Follow planograms, schematics, client directives, and digital work instructions accurately.
  • Install and service TVs, interactive displays, kiosks, and other retail display equipment.
  • Update operating systems and software on display devices and manage related virtual software tasks.
  • Install or replace graphics, pricing cards, SD cards, and other marketing materials.
  • Troubleshoot hardware and display issues to ensure equipment functions properly.
  • Complete required forms, images, surveys, and photo documentation before leaving each job site.
  • Use designated systems and workflows to track, record, and communicate work activity.
  • Maintain accurate availability, accept and schedule assigned jobs within 48 hours, and complete work by scheduled end dates.
  • Communicate consistently with field services management, generally responding within 24 hours, and report project issues or anomalies.
  • Submit accurate timecards and report needed corrections promptly.
  • Work independently and collaboratively, including participating in team installations and assisting other team members as needed.
  • Build and maintain relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
  • Represent the company professionally, contribute to client and customer satisfaction, and give and receive feedback.
  • Participate in training and certification programs and complete training assignments within required time frames.
  • Maintain a clean, organized, and safe work area.

Benefits

  • Next-day pay on demand through DailyPay.
  • Paid drive time and mileage reimbursement.
  • Paid training.
  • Most major holidays off.
  • Flexible field assignments with a variety of retail clients and projects.
  • Ongoing assignments may be available based on availability and business needs.
  • Long-term career pathing options, personal development opportunities, and professional stretch assignments.
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