Retail Display Installer - Technology
About The Position
2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves working independently at retail venues within 90 miles, using mobile applications and technology to review, schedule, and complete assignments. Schedules and locations may vary, with flexible self-scheduling or shifts based on client and project needs. Assignments are scheduled between 7:00 a.m. and 6:00 p.m.; early mornings, late nights, weekends, and holidays may also be required as needed. Hours depend on available assignments and are not guaranteed. A minimum of 20 hours of availability for field assignments within a rolling 30-day period is required. The position pays $20.25 per hour and includes paid drive time and mileage reimbursement. Workers install, assemble, update, and repair retail fixtures and technology displays, follow planograms and client instructions, update display software, document work through mobile applications, and maintain professional relationships with clients, retailers, and internal teams. Candidates must have a reliable personal vehicle, valid driver’s license, and current auto insurance, and must pass background, motor vehicle record, and drug screenings in accordance with applicable state laws. The role requires physical work, including climbing ladders up to 10 feet and lifting and carrying up to 60 pounds.
Requirements
- Must be at least 18 years old and authorized to work in the United States.
- A high school diploma or equivalent is typically required.
- Must have a valid driver’s license, current auto insurance, and reliable personal transportation.
- Must be willing and able to travel up to 90 miles from home for assignments.
- Must maintain at least 20 hours of fieldwork availability within a rolling 30-day period.
- Must be available flexibly Monday through Friday; weekend and holiday availability may be needed. Early-morning and late-night availability may also be needed.
- Must be able to climb a ladder up to 10 feet and safely lift and carry up to 60 pounds.
- Must be able to kneel, walk, crouch, bend, handle or grasp objects, reach overhead, and perform repetitive physical tasks throughout the day.
- Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download applications, follow digital instructions, connect to the internet, and upload photos and data.
- Must be comfortable using hand tools and technology and able to work independently and collaboratively.
- Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
- Must be able to communicate effectively by phone, text, and email; manage time and reporting; make sound decisions; and problem-solve effectively.
- Must complete required training assignments and tasks within the designated time frame.
- Must successfully complete background, Motor Vehicle Record, and drug screenings in accordance with applicable state laws.
Nice To Haves
- Previous retail or merchandising experience.
- Installation and merchandising experience.
- Proficiency using hand and power tools.
- Ability to follow planogram directives and secondary communication.
Responsibilities
- Install, assemble, update, and repair retail fixtures, shelving, endcaps, and displays.
- Complete retail resets, store build-outs, remodels, and display repairs.
- Follow planograms, schematics, client-specific merchandising directives, and other instructions accurately.
- Install and service TVs, interactive displays, kiosks, and other retail display equipment.
- Update operating systems and software on display devices and manage virtual software-related tasks.
- Install and replace graphics, pricing cards, SD cards, and other marketing materials.
- Troubleshoot and resolve hardware and display issues to ensure equipment is functioning properly.
- Capture and upload photos and complete forms, images, and surveys associated with assignments before leaving the job site.
- Keep work areas clean, organized, and safe, and represent clients professionally.
- Communicate consistently with field services management, respond to contact promptly, and keep availability updated.
- Complete assigned jobs fully and on or before their scheduled end dates; accept and schedule assigned jobs within 48 hours of receipt.
- Participate in early-morning and team installations and provide feedback on solutions.
- Assist other team members and collaborate with shared services teams, clients, retailers, field representatives, and other stakeholders.
- Submit timecards accurately and on time, report anomalies and needed corrections, and track and communicate activity through designated systems and workflows.
- Maintain customer and client satisfaction in line with field-management KPIs, and give and receive feedback.
- Complete required training and certification programs within designated time frames.
- Maintain professional, respectful communication and contribute to a positive work environment and operational success.
Benefits
- Next-day pay on demand through DailyPay.
- Paid drive time and mileage reimbursement.
- Monday–Friday work schedule with no weekends required as a general benefit; assignments may still include weekends as needed.
- Most major holidays off; holiday work may be required based on store or client needs.
- Paid training.
- Flexible field assignments with a variety of retail clients and projects.
- Work-life flexibility.
- Paid holidays.
- Long-term career pathing options.
- Personal development opportunities.
- Professional stretch assignments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
