Retail Display Installer - Technology

2020 Companies • Houston, TX

28d • Onsite

About The Position

2020 Companies is hiring a reliable, detail-oriented Retail Display Installer to represent leading technology and consumer brands at retail locations. The role involves independently completing installation, merchandising, repair, and technology-related assignments at retail venues within 90 miles of the employee’s residence. Workers use mobile applications and digital instructions to schedule, execute, document, and report on assignments, while communicating with field services management and building relationships with retailers, clients, and internal teams.

The schedule is generally Monday through Friday, with flexible scheduling and assignments occurring between 7:00 a.m. and 6:00 p.m. Hours depend on assignment availability and are not guaranteed. Occasional weekend, holiday, early-morning, and late-night work may be needed based on client and store requirements. Employees must maintain at least 20 hours of availability for field assignments within a rolling 30-day period. Pay is $16.50 per hour. The position requires a reliable personal vehicle, valid driver’s license, current auto insurance, and successful completion of background, motor vehicle record, and drug screenings in accordance with applicable laws.

The work includes installing and assembling fixtures, shelving, endcaps, displays, TVs, interactive displays, kiosks, and related equipment; performing store resets, build-outs, remodels, and repairs; following planograms and client directives; updating display software and operating systems; installing marketing materials; troubleshooting equipment; and documenting completed assignments with photos and required forms. The role also requires physical work, including climbing ladders up to 10 feet and lifting and carrying up to 60 pounds. Employees must supply specified hand tools and a USB drive, and use a compatible smartphone with an active data plan.

2020 Companies describes an inclusive workplace and offers opportunities for ongoing assignments based on availability and business needs, along with training and potential career development and stretch assignments.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• High school diploma or equivalent is typically required.
• Must have a valid driver’s license, current auto insurance, and reliable personal transportation or vehicle.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must complete a background check, Motor Vehicle Record screening, and drug screening in accordance with applicable state laws.
• Must maintain at least 20 hours of fieldwork availability within a rolling 30-day period.
• Must be comfortable using hand tools and technology and following digital work instructions.
• Must own an Android or Apple smartphone with a current operating system and active data plan; must be able to download and navigate apps, connect to the internet, clock in and out, and upload photos and data.
• Must supply and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Must be able to climb a ladder up to 10 feet and safely lift and carry up to 60 pounds.
• Must be able to kneel, walk, crouch, bend, handle or grasp objects, reach overhead, and perform repetitive physical tasks throughout the day.
• Must have flexible availability, including weekdays and, as needed, weekends, holidays, early mornings, and late nights.
• Must adapt to changing tasks and work environments and work both autonomously and collaboratively.
• Must communicate effectively by phone, text, and email; respond reliably to field management; and provide task updates.
• Must have strong time management, reporting, problem-solving, judgment, and decision-making skills.
• Must demonstrate professionalism, leadership, and strong communication and presentation skills.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Ability to follow planogram (POG) directives and secondary communication.

Responsibilities

• Install, assemble, update, and build retail fixtures, shelving, endcaps, and displays.
• Complete retail resets, store build-outs, remodels, and display repairs.
• Follow planograms, schematics, client-specific merchandising directives, and other assignment instructions accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment.
• Update operating systems and software on display devices and manage related virtual software tasks.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot and resolve hardware, display, and fixture issues.
• Capture and upload photos and complete required forms, images, and surveys before leaving job sites.
• Maintain clean, organized, and safe work areas and represent clients and the company professionally.
• Communicate with field services management promptly, generally within 24 hours, and keep availability information accurate and updated.
• Accept and schedule assigned jobs within 48 hours of receipt and complete assignments by their scheduled end dates.
• Participate in early-morning and team installations and provide feedback and solutions.
• Assist other team members and work collaboratively with shared services, clients, retailers, and other stakeholders.
• Submit accurate timecards, report anomalies and corrections, and track and communicate activity through designated systems and workflows.
• Meet established customer and client satisfaction goals and field KPIs, and give and receive feedback.
• Complete required training, certification programs, and training assignments within designated time frames.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Monday–Friday schedule; the posting says no weekends are required, though weekend assignments may be needed based on project requirements.
• Most major holidays off.
• Paid training.
• Flexible field assignments with a variety of retail clients and projects.
• Potential for ongoing assignments based on availability and business needs.
• Potential career pathing, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED