Retail Display Installer – Technology

2020 Companies • Binghamton, NY

12d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves working independently at retail venues within 90 miles of the employee’s residence, using mobile applications and technology to review, schedule, and complete assignments. Pay is $18 per hour. Assignments are generally scheduled Monday through Friday between 7:00 a.m. and 6:00 p.m., with flexible self-scheduling or scheduled shifts depending on client and project needs. Hours depend on available assignments and are not guaranteed. A minimum of 20 hours of availability for field assignments is required within a rolling 30-day period. Occasional weekend, holiday, early-morning, and late-night work may be required based on project and client needs.

The position installs, assembles, updates, and repairs retail fixtures and technology displays. Work includes retail resets, store build-outs, remodels, display equipment servicing, and software updates. The installer follows planograms, schematics, and client directives, documents completed work through mobile applications, and communicates with field services management and other stakeholders. The role requires a reliable personal vehicle, valid driver’s license, current auto insurance, successful completion of required screenings, and the ability to travel up to 90 miles per assignment. Candidates must provide specified hand tools and a smartphone with an active data plan.

2020 Companies offers paid training, next-day pay on demand through DailyPay, paid drive time and mileage reimbursement, a Monday–Friday schedule with no weekends required as a general benefit (though weekend assignments may be needed), and most major holidays off. The company also describes flexible field assignments, work-life flexibility, career pathing, personal development opportunities, and professional stretch assignments.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• A high school diploma or equivalent is typically required.
• Must have a valid driver’s license, current auto insurance, and reliable personal transportation.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must successfully complete a Motor Vehicle Record screening and drug screening in accordance with applicable state laws.
• Must maintain at least 20 hours of fieldwork availability within a rolling 30-day period.
• Must be able to climb ladders up to 10 feet and safely lift and carry up to 60 pounds.
• Must be able to kneel, walk, crouch, bend, handle or grasp, reach overhead, and perform repetitive physical tasks throughout the day.
• Must provide Phillips-head and flat-head screwdrivers, hex keys, a box cutter, tape measure, microfiber cloth, and a 256G USB drive with USB-A/C adapter.
• Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download apps, use communication platforms, follow digital instructions, connect to the internet, and upload photos and data.
• Must communicate effectively by phone, text, and email and respond to management promptly, typically within 24 hours, subject to assignment needs.
• Must be adaptable to changing tasks and work environments and able to work both independently and collaboratively.
• Must demonstrate time management, accurate reporting, sound judgment, problem-solving, professionalism, and strong communication skills.
• Must complete training assignments and tasks within designated timeframes.
• Must have flexible weekday availability and be available for weekend, holiday, early-morning, or late-night assignments as needed.
• Must accept and schedule assigned jobs within 48 hours of receipt and complete assigned work according to directives and timelines.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency using hand and power tools.
• Ability to follow planogram (POG) directives and secondary communication.
• Strong leadership and professional communication and presentation skills.

Responsibilities

• Install, assemble, update, and repair retail fixtures, shelving, endcaps, and displays.
• Complete retail resets, store build-outs, remodels, display repairs, and other assigned work.
• Follow planograms, schematics, and client-specific merchandising directives accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment.
• Update operating systems and software on display devices and manage virtual software tasks.
• Install or replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot and resolve hardware and display issues.
• Capture and upload photos, forms, images, and surveys to document completed work before leaving the job site.
• Maintain a clean, organized, and safe work area and represent clients professionally.
• Communicate consistently with field services management, generally within 24 hours of contact, and keep availability accurate and up to date.
• Complete assigned jobs by their scheduled end dates and accept and schedule assigned jobs within 48 hours of receipt.
• Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
• Submit timecards accurately and report anomalies and required corrections daily.
• Track, record, and communicate activity through designated systems and workflows.
• Complete required training and certification programs within designated timeframes.
• Work with shared services teams and stakeholders to meet goals, identify improvement opportunities, communicate solutions, and support operational efficiency.
• Build and maintain relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
• Support customer and client satisfaction according to field KPIs and provide and receive feedback.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Monday–Friday work schedule, with no weekends required as a general schedule benefit.
• Most major holidays off.
• Flexible field assignments with a variety of retail clients and projects.
• Work-life flexibility.
• Long-term career pathing options.
• Personal development opportunities.
• Professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED