Retail Display Installer – Technology

2020 Companies • Baxter, MN

21d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves independently completing retail installation, merchandising, repair, and technology assignments at various retail venues within 90 miles of the worker’s residence. Workers use mobile applications and digital instructions to review, schedule, document, and complete assignments, while maintaining communication with field services management and building relationships with stores, clients, and colleagues.

Assignments may include installing and assembling fixtures and displays, completing resets and remodels, servicing display equipment, updating software, and documenting work with photos and forms. Work locations and hours may vary according to assignment availability and client needs. Scheduling is generally Monday through Friday, with flexible self-scheduling and scheduled shifts available; occasional weekends, holidays, early mornings, and late nights may be required. Hours depend on available assignments and are not guaranteed. Workers must maintain at least 20 hours of availability for field assignments within a rolling 30-day period. The position pays $15.75 per hour, with paid drive time and mileage reimbursement. A reliable personal vehicle, valid driver’s license, current auto insurance, and successful completion of background, motor vehicle record, and drug screenings are required.

The role requires regular physical activity, including ladder climbing, lifting and carrying, bending, kneeling, walking, crouching, reaching overhead, and repetitive tasks. Workers must provide specified hand tools and a USB drive, and use a compatible smartphone with a current operating system and active data plan to access applications and document assignments. A high school diploma or equivalent is typically required. Previous retail or merchandising experience is beneficial but not mandatory.

2020 Companies describes itself as committed to inclusion and equal employment opportunity and says it supports employees through paid holidays, career-pathing options, personal development opportunities, and professional stretch assignments.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• High school diploma or equivalent is typically required.
• Valid driver's license, current auto insurance, and reliable personal transportation are required.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must maintain a minimum of 20 hours of fieldwork availability within a rolling 30-day period.
• Flexible availability is required; assignments may include weekends, holidays, early mornings, or late nights as needed.
• Must climb ladders up to 10 feet and safely lift and carry up to 60 pounds.
• Must be able to kneel, walk, crouch, bend, handle or grasp items, reach overhead, and perform repetitive physical tasks.
• Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download applications, follow digital instructions, connect to the internet, and upload photos and data.
• Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256 GB USB drive with USB-A/C adapter.
• Must communicate effectively by phone, text, and email and respond to field services management promptly, typically within 24 hours.
• Must be adaptable, organized, able to manage time and reporting, and capable of working autonomously and collaboratively.
• Must successfully complete background, Motor Vehicle Record, and drug screenings in accordance with applicable state laws.
• Must complete required training assignments and tasks within designated time frames.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Ability to follow planogram (POG) directives and secondary communication.
• Strong leadership, professional communication, and presentation skills.
• Sound decision-making, good judgment, and effective problem-solving skills.

Responsibilities

• Install, assemble, update, and repair retail fixtures, shelving, endcaps, displays, and display equipment.
• Complete retail resets, store build-outs, remodels, and display repairs.
• Follow planograms, schematics, client-specific directives, and digital work instructions accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment.
• Update operating systems and software on display devices and manage related virtual software tasks.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot and resolve hardware and display issues to keep equipment functioning properly.
• Complete assigned jobs fully and by their scheduled end dates, accepting and scheduling assigned jobs within 48 hours of receipt.
• Complete forms, images, and surveys associated with each assignment before leaving the job site.
• Capture and upload photos documenting completed work using a mobile device.
• Keep availability updated and communicate consistently with field services management, typically within 24 hours of contact.
• Accurately track and report activity through designated systems and workflows, submit timecards on time, and report anomalies and needed corrections daily.
• Participate in early-morning and team installations and provide feedback on solutions.
• Maintain a clean, organized, and safe work area and represent clients and the company professionally.
• Collaborate with shared services teams and other team members to meet goals, identify improvements, and support operational efficiency.
• Build and maintain relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
• Support customer and client satisfaction and established field performance indicators, and provide and receive feedback.
• Complete required training, certifications, and assignments within designated time frames.
• Work independently and collaboratively, adapting to changing tasks and work environments.

Benefits

• Next-day pay on demand with DailyPay.
• Paid drive time and mileage reimbursement.
• Monday–Friday work schedule; no weekends are generally required, though weekend assignments may be needed.
• Most major holidays off.
• Paid training.
• Flexible field assignments with a variety of retail clients and projects.
• Work-life flexibility, with a minimum of 20 hours of availability for field assignments within a rolling 30-day period.
• Opportunity for ongoing assignments based on availability and business needs.
• Paid holidays.
• Long-term career-pathing options.
• Personal development opportunities.
• Professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED