Retail Display Installer – Technology

2020 Companies • Hempstead, NY

13d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading technology and consumer brands at retail locations. The role involves independently completing assignments at retail venues within 90 miles of the employee’s residence, using mobile applications and technology to review, schedule, document, and complete work. Hours and locations may vary depending on assignment availability and client needs; hours are not guaranteed. The position offers flexible scheduling, with assignments generally scheduled Monday through Friday between 7:00 a.m. and 6:00 p.m., and may also involve early mornings, late nights, weekends, or holidays as needed. A minimum of 20 hours of availability for field assignments is required within a rolling 30-day period.

Work includes installing and updating retail fixtures and displays, performing store resets and repairs, following planograms and client directives, and servicing technology displays and devices. The installer documents completed work using a smartphone and designated systems, communicates with field services management, maintains accurate availability and timecards, and represents the company and its clients professionally. The role requires reliable personal transportation, a valid driver’s license, current auto insurance, and successful completion of required screenings. The employee must supply specified hand tools and a compatible smartphone with an active data plan.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• High school diploma or equivalent is typically required.
• Valid driver’s license, current auto insurance, and reliable personal transportation are required.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must complete an MVR screening and drug screening in accordance with applicable state laws.
• Must maintain at least 20 hours of fieldwork availability within a rolling 30-day period.
• Must be available flexibly Monday through Friday, with weekend, holiday, early-morning, and late-night availability as needed.
• Able to climb ladders up to 10 feet and safely lift and carry up to 60 pounds.
• Able to kneel, walk, crouch, bend, handle or grasp items, reach overhead, and perform repetitive physical tasks throughout the day.
• Comfortable using hand tools and technology and following digital work instructions independently.
• Must own an Android or Apple smartphone with a current operating system and active data plan; able to download applications, connect to the internet, clock in and out, and upload photos and data.
• Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Effective communication skills, primarily by phone, text, and email, for coordinating assignments and providing updates.
• Able to adapt to changing tasks and work environments and work both autonomously and collaboratively.
• Strong time management, reporting, judgment, decision-making, and problem-solving skills.
• Must complete required training assignments and tasks within designated time frames.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Ability to follow planogram directives and secondary communications.
• Strong leadership, professional communication, and presentation skills.

Responsibilities

• Install, assemble, update, and repair retail fixtures, shelving, endcaps, and displays.
• Complete retail resets, store build-outs, remodels, and display repairs.
• Follow planograms, schematics, and client-specific merchandising directives accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment; update device operating systems and software.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot hardware and display issues and ensure equipment functions properly.
• Capture and upload photos and complete required forms, images, and surveys before leaving job sites.
• Maintain a clean, organized, and safe work area and represent clients professionally.
• Communicate consistently with field services management, generally responding within 24 hours, and keep availability accurate and up to date.
• Accept and schedule assigned jobs within 48 hours of receipt and complete jobs by their scheduled end dates.
• Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
• Manage virtual software and complete associated tasks within required timelines.
• Submit accurate timecards on time and report anomalies with needed corrections.
• Track, record, and communicate activity through designated systems and workflows.
• Complete required training and certification programs within designated time frames.
• Work with shared services teams and other stakeholders to support operational goals, identify improvements, and drive solutions.
• Build and maintain collaborative relationships with internal teams, clients, retailers, and field representatives.
• Support customer and client satisfaction in accordance with field KPIs and provide and receive feedback.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Flexible field assignments across a variety of retail clients and projects.
• Most major holidays off.
• No weekends required according to the stated Monday–Friday schedule; other sections note weekend assignments may be needed.
• Long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED