Retail Display Installer – Technology

2020 Companies•Las Vegas, NV
•Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, self-motivated Retail Installation & Merchandising Specialists to represent brands including Dell, Intel, Dyson, Google, and HP. The role involves independently completing retail installation, merchandising, display maintenance, and technology-related assignments at retail locations within 90 miles of the worker’s residence. Assignments are scheduled according to client and project needs, with flexible self-scheduling opportunities and hours that depend on available work; hours are not guaranteed. Workers must maintain at least 20 hours of availability for field assignments within a rolling 30-day period and accept and schedule assigned jobs within 48 hours of receipt. The position is listed for November 16 through February and pays $20 per hour. The schedule is generally Monday through Friday, with assignments scheduled between 7:00 a.m. and 6:00 p.m.; early mornings, late nights, weekends, and holidays may be needed based on project or store requirements. Travel time and mileage are reimbursed. The role requires a reliable personal vehicle, valid driver’s license, current auto insurance, a compatible smartphone with active data service, and the ability to use required tools and mobile applications. Applicants must complete background, motor vehicle record, and drug screenings, as well as required training and certifications. The work includes building, installing, updating, and repairing retail fixtures and displays; setting up and servicing TVs, interactive displays, kiosks, and other display equipment; updating device software; following planograms and client instructions; documenting assignments with forms, surveys, and photos; and communicating with management, clients, retailers, and other team members. The position requires independent work, professional representation of the company and its clients, attention to deadlines and accurate reporting, and the ability to perform physical tasks including climbing ladders and lifting up to 60 pounds. The company describes an inclusive workplace and notes support for employees through paid holidays, career-pathing options, personal development opportunities, and professional stretch assignments.

Requirements

  • Must be at least 18 years old and authorized to work in the United States.
  • Must have a valid driver's license, current auto insurance, and reliable personal transportation.
  • Must be willing and able to travel up to 90 miles from home for assignments.
  • Must successfully complete a background check, Motor Vehicle Record screening, and drug screening in accordance with applicable state laws.
  • Must maintain at least 20 hours of fieldwork availability within a rolling 30-day period.
  • Must be available Monday through Friday, with weekend and holiday availability as needed; early-morning and late-night availability may also be required.
  • Must be able to climb a ladder up to 10 feet and safely lift and carry up to 60 pounds.
  • Must be able to kneel, walk, crouch, bend, handle or grasp items, reach overhead, and perform repetitive physical tasks.
  • Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download applications, follow digital instructions, connect to the internet, clock in and out, and upload photos and data.
  • Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256 GB USB with USB-A/C adapter.
  • Must be comfortable using hand tools and technology and able to navigate communication platforms and applications independently.
  • Must communicate effectively by phone, text, and email, provide updates, and respond to field services management promptly.
  • Must be adaptable to varied tasks and work environments and capable of working both autonomously and collaboratively.
  • Must demonstrate professional communication, sound judgment, problem-solving, time management, and reporting skills.
  • Must complete training assignments and tasks within designated timeframes.

Nice To Haves

  • High school diploma or equivalent; described as typically required.
  • Previous retail or merchandising experience.
  • Installation and merchandising experience.
  • Proficiency with hand and power tools.
  • Ability to follow planogram directives and secondary communication.

Responsibilities

  • Install, assemble, build, update, and repair retail fixtures, shelving, endcaps, and displays.
  • Complete retail resets, store build-outs, remodels, display repairs, and other assigned project work.
  • Follow planograms, schematics, client-specific merchandising directives, and other instructions accurately.
  • Install and service TVs, interactive displays, kiosks, and other retail display equipment.
  • Update operating systems and software on display devices and manage related virtual software tasks.
  • Install and replace graphics, pricing cards, SD cards, and other marketing materials.
  • Troubleshoot and resolve hardware and display issues to keep equipment functioning properly.
  • Complete required forms, images, and surveys before leaving job sites, and upload photos documenting completed work.
  • Keep work areas clean, organized, and safe while representing the client professionally.
  • Communicate consistently with field services management, respond to contacts within the expected timeframe, and keep availability accurate and updated.
  • Accept and schedule assigned jobs within 48 hours of receipt and complete work by scheduled deadlines.
  • Accurately track and report activity through designated systems and workflows, submit timecards on time, and report anomalies or needed corrections.
  • Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
  • Work with shared services and cross-functional teams to achieve goals, identify improvements, solve problems, and support operational efficiency.
  • Build and maintain professional relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
  • Support customer and client satisfaction and established field performance indicators; provide and receive feedback.
  • Complete required training assignments and certification programs within designated timeframes.

Benefits

  • Next-day pay on demand through DailyPay.
  • Paid drive time and mileage reimbursement.
  • Monday–Friday work schedule with no weekends required in the benefits description.
  • Most major holidays off.
  • Paid training.
  • Flexible field assignments with a variety of retail clients and projects.
  • Work-life flexibility.
  • Paid holidays.
  • Long-term career-pathing options.
  • Personal development opportunities.
  • Professional stretch assignments.
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