Retail Display Installer - Technology

2020 Companies • New Haven, CT

26d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves working independently at retail locations within 90 miles, using mobile applications and technology to review, schedule, and complete assignments. Specialists manage their availability and schedules, meet project deadlines, communicate with field services management, develop store-level relationships, and ensure quality execution.

Assignments include installing and assembling retail fixtures and displays; completing resets, store build-outs, remodels, and repairs; following planograms, schematics, and client directives; servicing display technology; updating software; and installing marketing materials. Specialists document completed work with forms, surveys, and photos, maintain safe and organized work areas, and accurately report activity through designated systems. Hours and locations may vary with assignment availability and business needs. The schedule is generally Monday through Friday, with possible early morning, late-night, weekend, or holiday assignments as needed. Hours are not guaranteed, and workers must maintain at least 20 hours of availability for field assignments within a rolling 30-day period.

The role pays $17.75 per hour and includes paid drive time and mileage reimbursement, paid training, and flexible field assignments. Workers need a reliable personal vehicle, valid driver's license, current auto insurance, and must pass an MVR and drug screening. The position is physically active and requires ladder climbing, lifting and carrying, and performing a range of movements throughout the workday. A smartphone with an active data plan and specified hand tools and storage equipment are required.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• Must have a valid driver's license, current auto insurance, and reliable personal transportation; must successfully complete an MVR screening and drug screening in accordance with applicable state laws.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must maintain at least 20 hours of fieldwork availability within a rolling 30-day period.
• Must be comfortable using hand tools and technology and able to use mobile applications and digital work instructions.
• Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download apps, connect to the internet, clock in and out, and upload photos and data.
• Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Must be able to climb a ladder up to 10 feet and safely lift and carry up to 60 pounds.
• Must be able to kneel, walk, crouch, bend, handle or grasp items, reach overhead, and perform repetitive physical tasks throughout the day.
• Must have flexible availability, including Monday through Friday and, as needed, weekends, holidays, early mornings, and late nights.
• Must communicate effectively by phone, text, and email, respond promptly to management, and provide project updates.
• Must be able to adapt to changing tasks and work environments, work independently and collaboratively, and demonstrate sound judgment, problem-solving, time management, and reporting skills.
• Must complete required training assignments and tasks within designated time frames.
• A high school diploma or equivalent is typically required.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Ability to follow planogram (POG) directives and secondary communication.

Responsibilities

• Install, assemble, update, and build retail fixtures, shelving, endcaps, displays, and other merchandising structures.
• Complete retail resets, store build-outs, remodels, display repairs, and break-fix work.
• Follow planograms, schematics, client-specific merchandising directives, and other project instructions accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment.
• Update operating systems and software on display devices and manage virtual software tasks.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot hardware and display issues and ensure equipment and fixtures are functioning properly.
• Complete required forms, images, and surveys before leaving each job site, and capture and upload photos documenting completed work.
• Communicate consistently with field services management, generally responding within 24 hours, and keep availability current and accurate.
• Accept and schedule assigned jobs within 48 hours of receipt and complete work by scheduled end dates.
• Track, record, and communicate activity through designated systems and workflows; submit accurate timecards and report anomalies daily.
• Participate in early-morning and team installations and provide feedback on solutions.
• Work with shared services and cross-functional teams to meet goals, identify improvements, and support operational efficiency.
• Build and maintain collaborative relationships with team members, clients, retailers, field representatives, and other stakeholders.
• Represent the company professionally, support customer and client satisfaction, and give and receive feedback.
• Assist other team members as needed and complete required training and certification programs within designated time frames.
• Maintain a clean, organized, and safe work area.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Most major holidays off.
• Flexible field assignments with a variety of retail clients and projects.
• Work-life flexibility through a minimum availability requirement of 20 hours for field assignments within a rolling 30-day period.
• Potential for ongoing assignments based on availability and business needs.
• Long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED