Retail Display Installer – Technology

2020 Companies•Montgomery, AL
•Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands at retail venues within 90 miles of their residence. The role involves independently completing retail installation, merchandising, maintenance, and technology assignments using mobile applications and digital instructions. Workers manage availability and schedules, meet assignment deadlines, communicate with field services management, build store-level relationships, and ensure quality execution. Assignments and hours vary according to availability, clients, and project needs. A minimum of 20 hours of availability for field assignments within a rolling 30-day period is required; hours are based on available assignments and are not guaranteed. The position pays $16.25 per hour and includes flexible self-scheduling as well as shifts scheduled to meet client and project needs. Work is generally scheduled Monday through Friday, with occasional weekend or holiday assignments and possible early-morning or late-night work. Travel of up to 90 miles from home may be required. Candidates must provide a reliable personal vehicle, valid driver's license, and current auto insurance, and successfully complete background, Motor Vehicle Record, and drug screenings in accordance with applicable state laws. The role includes installing and assembling retail fixtures and displays; performing resets, build-outs, remodels, and repairs; following planograms and client directives; servicing display equipment and updating its software; installing graphics and other marketing materials; documenting work through mobile photos and forms; and maintaining a professional, clean, organized, and safe work area. Workers must be able to perform physical tasks including climbing ladders up to 10 feet and safely lifting and carrying up to 60 pounds. A smartphone with a current operating system and active data plan, required hand tools, and a 256G USB with USB-A/C adapter are needed. The successful candidate communicates reliably, works both autonomously and collaboratively, adapts to changing tasks and environments, completes required training and certifications, and maintains accurate availability, timecards, activity records, and reporting. A high school diploma or equivalent is typically required; prior retail or merchandising experience is beneficial but not mandatory. The company describes its workplace as inclusive and offers paid training, paid drive time and mileage reimbursement, and next-day pay on demand through DailyPay.

Requirements

  • Must be at least 18 years old and authorized to work in the United States.
  • High school diploma or equivalent is typically required.
  • Valid driver's license, current auto insurance, and reliable personal transportation.
  • Must be willing and able to travel up to 90 miles from home for assignments.
  • Must successfully complete a background check, Motor Vehicle Record screening, and drug screening in accordance with applicable state laws.
  • Flexible Monday-through-Friday availability, with weekend and holiday availability as needed; early-morning and late-night availability may also be required.
  • Maintain a minimum of 20 hours of fieldwork availability within a rolling 30-day period; hours depend on assignment availability and are not guaranteed.
  • Comfort using hand tools and technology, downloading mobile applications, following digital work instructions, and uploading photos and data.
  • Must own an Android or Apple mobile device with a current operating system and active data plan and be able to navigate communication platforms and applications independently.
  • Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
  • Ability to climb ladders up to 10 feet and safely lift and carry up to 60 pounds.
  • Ability to kneel, walk, crouch, bend, handle or grasp, reach overhead, and perform repetitive physical tasks throughout the day.
  • Effective professional communication primarily by phone, text, and email, including timely coordination and updates.
  • Ability to work independently and collaboratively in a fast-paced environment; adapt to changing tasks and work environments; manage time; report accurately; exercise sound judgment; and solve problems.
  • Ability to complete assigned jobs, required training, and certification tasks within designated timelines.
  • Ability to follow planogram directives and secondary communications.

Nice To Haves

  • Previous retail or merchandising experience.
  • Installation and merchandising experience.
  • Proficiency with hand and power tools.

Responsibilities

  • Install, assemble, update, and maintain retail fixtures, shelving, endcaps, and displays.
  • Complete retail resets, store build-outs, remodels, and display repairs.
  • Follow planograms, schematics, client-specific merchandising directives, and other assignment instructions accurately.
  • Install and service TVs, interactive displays, kiosks, and other retail display equipment; update operating systems and software on display devices.
  • Install and replace graphics, pricing cards, SD cards, and other marketing materials.
  • Troubleshoot and resolve hardware and display issues, including break-fix repairs, to keep equipment and fixtures functional.
  • Capture and upload photos and complete required forms, images, and surveys for each assignment before leaving the site.
  • Maintain a clean, organized, and safe work area and represent the client and company professionally.
  • Respond to field services management and maintain consistent communication, generally within 24 hours of contact; keep availability current and accurate.
  • Complete assigned jobs by their scheduled end dates and accept and schedule assigned jobs within 48 hours of receipt.
  • Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
  • Manage virtual software tasks and meet related execution timelines.
  • Submit accurate timecards, report anomalies and needed corrections daily, and track, record, and communicate activity through designated systems and workflows.
  • Work with shared services teams, clients, retailers, field representatives, and other stakeholders to support operational goals, improvements, and efficient execution.
  • Build and maintain professional working relationships and contribute to customer and client satisfaction according to field KPIs.
  • Give and receive feedback, communicate transparently and respectfully, and complete required training and certification programs.
  • Maintain the required minimum 20 hours of fieldwork availability within a rolling 30-day period.

Benefits

  • Next-day pay on demand through DailyPay.
  • Paid drive time and mileage reimbursement.
  • Paid training.
  • Monday–Friday work schedule with no weekends required as the standard schedule; other parts of the posting state weekend assignments may be needed.
  • Most major holidays off, although the posting also notes holiday availability may be needed based on store or client requirements.
  • Flexible field assignments with a variety of retail clients and projects.
  • Work-life flexibility with a minimum availability requirement of 20 hours for field assignments within a rolling 30-day period.
  • Potential ongoing assignments based on availability and business needs.
  • Long-term career pathing options, personal development opportunities, and professional stretch assignments.
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