Retail Display Installer – Technology

2020 Companies•Yukon, OK
•Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves working independently at different retail locations within 90 miles, using mobile applications and technology to review, schedule, and complete assignments. Employees manage their availability and schedules, meet deadlines, build store-level relationships, and deliver high-quality project execution. The position pays $17.10 per hour. Assignments are generally scheduled Monday through Friday, with flexible scheduling between 7:00 a.m. and 6:00 p.m.; available hours are not guaranteed. Scheduling may be self-directed or based on client and project needs. A minimum of 20 hours of availability for field assignments must be maintained within a rolling 30-day period. Hours and locations may vary, with occasional early mornings, late nights, weekends, and holidays based on business needs. Travel of up to 90 miles from home may be required. A reliable personal vehicle, valid driver's license, current auto insurance, and successful background, motor vehicle record, and drug screenings are required. Work includes installing and assembling retail fixtures, shelving, endcaps, and displays; completing resets, build-outs, remodels, and repairs; servicing display technology; following planograms and client directions; updating device software; and documenting work through mobile applications. The role also requires accurate timekeeping, timely communication with field services management, completion of training, and collaboration with internal teams, clients, retailers, and other field representatives. The position requires physical work, including climbing ladders up to 10 feet and lifting and carrying up to 60 pounds. Workers must be able to kneel, walk, crouch, bend, grasp, reach overhead, and perform repetitive tasks. Candidates must be at least 18 and authorized to work in the United States. A high school diploma or equivalent is typically required; previous retail or merchandising experience is beneficial but not mandatory. 2020 Companies describes itself as committed to inclusion, employee development, and equal employment opportunity. The company notes paid holidays, career pathing options, personal development opportunities, and professional stretch assignments.

Requirements

  • Must be at least 18 years old and authorized to work in the United States.
  • A high school diploma or equivalent is typically required.
  • Must have a valid driver's license, current auto insurance, and reliable personal transportation.
  • Must be willing and able to travel up to 90 miles from home for assignments.
  • Must maintain a minimum of 20 hours of fieldwork availability within a rolling 30-day period.
  • Must be comfortable using hand tools and technology and able to follow digital instructions and planograms.
  • Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download apps, connect to the internet, clock in and out, and upload photos and data.
  • Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
  • Must be able to climb ladders up to 10 feet and safely lift and carry up to 60 pounds.
  • Must be able to kneel, walk, crouch, bend, grasp or handle items, reach overhead, and perform repetitive physical tasks throughout the day.
  • Must be adaptable to changing tasks and work environments and able to work autonomously and collaboratively.
  • Must communicate effectively by phone, text, and email, respond to management in a timely manner, and provide assignment updates.
  • Must have strong time management, reporting, judgment, decision-making, problem-solving, and professional communication skills.
  • Must complete all required training assignments and tasks within designated time frames.
  • Must successfully complete background, motor vehicle record, and drug screenings in accordance with applicable state laws.
  • Must be flexible for weekday assignments and, as needed, weekend, holiday, early-morning, and late-night work.

Nice To Haves

  • Previous retail or merchandising experience.
  • Installation and merchandising experience.
  • Proficiency with hand and power tools.
  • Experience following planogram directives and secondary communications.

Responsibilities

  • Install, assemble, build, update, and repair retail fixtures, shelving, endcaps, and displays.
  • Complete retail resets, store build-outs, remodels, and display repairs.
  • Follow planograms, schematics, client-specific merchandising directives, and other assignment instructions accurately.
  • Install and service TVs, interactive displays, kiosks, and other retail display equipment.
  • Update operating systems and software on display devices and manage related virtual software tasks.
  • Install or replace graphics, pricing cards, SD cards, and other marketing materials.
  • Troubleshoot and resolve hardware and display issues.
  • Complete required forms, images, surveys, and other job documentation before leaving the site; capture and upload photos using a mobile device.
  • Keep work areas clean, organized, and safe, and represent clients and the company professionally.
  • Communicate consistently with field services management, responding within the required timeframe and providing updates.
  • Keep availability accurate and updated; accept and schedule assigned jobs within 48 hours of receipt.
  • Complete assigned work by scheduled end dates and accurately track and report activity through designated systems and workflows.
  • Submit timecards accurately and report anomalies and needed corrections daily.
  • Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
  • Complete required training and certification programs within designated time frames.
  • Work with shared services, internal teams, clients, retailers, field representatives, and other stakeholders to meet operational goals and improve processes.
  • Build and maintain collaborative relationships and communicate respectfully and transparently.
  • Meet and continually improve customer and client satisfaction in line with field KPIs; give and receive feedback.
  • Maintain the required availability for field assignments and travel to retail locations as assigned.

Benefits

  • Next-day pay on demand through DailyPay.
  • Paid drive time and mileage reimbursement.
  • Paid training.
  • Monday–Friday schedule with no weekends required in the position details; other sections note occasional weekend assignments as needed.
  • Most major holidays off; other sections note holiday availability may be needed based on store or client requirements.
  • Flexible field assignments with a variety of retail clients and projects.
  • Paid holidays.
  • Long-term career pathing options, personal development opportunities, and professional stretch assignments.
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