Retail Display Installer – Technology

2020 Companies•Baxter, MN
•Onsite

About The Position

2020 Companies is hiring reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent brands including Dell, Intel, Dyson, Google, and HP. The role involves independently completing retail installation and merchandising assignments at venues within 90 miles of the worker’s residence. Workers use mobile applications and technology to review, schedule, document, and complete assignments, while communicating with field services management and maintaining relationships with stores, clients, and internal teams. Assignments include installing and updating retail fixtures and displays, completing resets and remodels, servicing display equipment, updating device software, replacing marketing materials, troubleshooting issues, and documenting completed work. Work hours and locations may vary according to assignment availability and client needs. The position offers flexible scheduling, with assignments generally scheduled Monday through Friday between 7:00 a.m. and 6:00 p.m.; hours are not guaranteed. Weekend, holiday, early-morning, and late-night availability may be required as needed. Workers must maintain at least 20 hours of availability for field assignments within a rolling 30-day period and travel up to 90 miles per assignment. The position pays $15.75 per hour. Applicants must have a reliable personal vehicle, a valid driver’s license, current auto insurance, and a smartphone with an active data plan. Background, motor vehicle record, and drug screenings are required. The work involves physical tasks including climbing ladders up to 10 feet and lifting and carrying up to 60 pounds. Workers must provide specified hand tools and a 256G USB drive with a USB-A/C adapter.

Requirements

  • Must be at least 18 years old and authorized to work in the United States.
  • High school diploma or equivalent is typically required.
  • Must have a valid driver’s license, current auto insurance, and reliable personal transportation.
  • Must be willing and able to travel up to 90 miles from home for assignments.
  • Must maintain at least 20 hours of fieldwork availability within a rolling 30-day period.
  • Must be flexible for weekday work and available for weekends, holidays, early mornings, and late nights as needed.
  • Must successfully complete a background check, Motor Vehicle Record screening, and drug screening in accordance with applicable state laws.
  • Must be comfortable using hand tools and technology and able to follow digital work instructions.
  • Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to use apps, connect to the internet, clock in and out, and upload photos and data.
  • Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with a USB-A/C adapter.
  • Must be able to climb a ladder up to 10 feet and safely lift and carry up to 60 pounds.
  • Must be able to kneel, walk, crouch, bend, handle or grasp items, reach overhead, and perform repetitive physical tasks.
  • Must adapt to changing tasks and work environments and work both autonomously and collaboratively.
  • Must have effective communication skills via phone, text, and email, with strong time management and reporting abilities.
  • Must make sound decisions, demonstrate good judgment, and solve problems effectively.
  • Must complete required training assignments and tasks within designated time frames.

Nice To Haves

  • Previous retail or merchandising experience.
  • Installation and merchandising experience.
  • Proficiency with hand and power tools.
  • Ability to follow planogram directives and secondary communications.

Responsibilities

  • Install, assemble, update, and repair retail fixtures, shelving, endcaps, displays, and related equipment.
  • Complete retail resets, store build-outs, remodels, and display repairs.
  • Follow planograms, schematics, client directives, and project instructions accurately.
  • Install and service TVs, interactive displays, kiosks, and other retail display equipment.
  • Update operating systems and software on display devices and manage virtual software tasks.
  • Install or replace graphics, pricing cards, SD cards, and other marketing materials.
  • Troubleshoot and resolve hardware and display issues to ensure equipment functions properly.
  • Complete required forms, images, and surveys before leaving job sites, and capture and upload photos documenting completed work.
  • Maintain a clean, organized, and safe work area and represent clients professionally.
  • Respond to field services management and maintain consistent communication, typically within 24 hours of contact.
  • Keep availability updated and accurate, accept and schedule assigned jobs within 48 hours, and complete jobs by their scheduled end dates.
  • Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
  • Submit timecards accurately and report anomalies daily with necessary corrections.
  • Track, record, and communicate work activity through designated systems and workflows.
  • Complete required training and certification programs within designated time frames.
  • Work with shared services teams and cross-functional stakeholders to meet goals, improve processes, and support operational efficiency.
  • Build and maintain relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
  • Support customer and client satisfaction and provide and receive feedback.

Benefits

  • Next-day pay on demand with DailyPay.
  • Paid drive time and mileage reimbursement.
  • Monday–Friday work schedule with no weekends required as a general schedule benefit.
  • Most major holidays off.
  • Paid training.
  • Flexible field assignments with a variety of retail clients and projects.
  • Work-life flexibility.
  • Long-term career pathing options, personal development opportunities, and professional stretch assignments.
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