Retail Display Installer – Technology

2020 Companies • Nashville, TN

19d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves working independently at retail venues within 90 miles, using mobile applications and technology to review, schedule, and complete assignments. Workers manage their availability and schedules, meet project timelines, build store-level relationships, and ensure high-quality execution. Assignments and hours vary according to available work and client or project needs. Flexible self-scheduling and scheduled shifts may be available, with work generally scheduled Monday through Friday between 7:00 a.m. and 6:00 p.m. A minimum of 20 hours of availability for field assignments is required within a rolling 30-day period. Weekend, holiday, early-morning, or late-night work may be required based on assignment needs.

The position pays $16.50 per hour. Paid drive time and mileage reimbursement are provided. Candidates must have a reliable personal vehicle, a valid driver’s license, and current auto insurance, and must pass background, motor vehicle record, and drug screenings in accordance with applicable law. The job requires physical work including climbing ladders up to 10 feet and lifting and carrying up to 60 pounds. Workers must provide specified hand tools, a 256G USB drive with a USB-A/C adapter, and a smartphone with a current operating system and active data plan.

The role includes installing, assembling, updating, and repairing retail fixtures and technology displays; following planograms and client directives; updating device software; documenting completed work with photos and forms; and communicating regularly with field services management and other stakeholders. The worker is expected to work autonomously and collaboratively, complete training and certifications, and represent the company and its clients professionally.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• High school diploma or equivalent is typically required.
• Must have a valid driver’s license, current auto insurance, and reliable personal transportation.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must maintain at least 20 hours of fieldwork availability within a rolling 30-day period.
• Must pass background, Motor Vehicle Record (MVR), and drug screenings in accordance with applicable state laws.
• Must be comfortable using hand tools, technology, mobile apps, communication platforms, and digital work instructions.
• Must own an Android or Apple smartphone with a current operating system and active data plan and be able to download applications, access the internet, and upload photos and data.
• Must provide a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Must be able to climb ladders up to 10 feet and safely lift and carry up to 60 pounds.
• Must be able to kneel, walk, crouch, bend, handle or grasp items, reach overhead, and perform repetitive physical tasks throughout the day.
• Must have flexible weekday availability and be available for weekend and holiday assignments as needed, as well as early-morning and late-night work when required.
• Must communicate effectively by phone, text, and email and respond promptly to field services management, typically within 24 hours.
• Must be able to work both autonomously and collaboratively, manage time effectively, report activity accurately, exercise sound judgment, and solve problems.
• Must complete required training assignments and tasks within designated time frames.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency using hand and power tools.
• Ability to follow planogram (POG) directives and secondary communications.

Responsibilities

• Install, assemble, update, and repair retail fixtures, shelving, endcaps, displays, kiosks, TVs, and interactive display equipment.
• Complete retail resets, store build-outs, remodels, display repairs, and break-fix service assignments.
• Follow planograms, schematics, client-specific merchandising directives, and other project instructions accurately.
• Update operating systems and software on display devices and manage virtual software-related tasks.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot hardware and display issues to ensure equipment is functioning properly.
• Capture and upload photos and complete required forms, images, surveys, and other documentation before leaving job sites.
• Maintain a clean, organized, and safe work area and represent clients professionally.
• Respond to field services management promptly, keep availability accurate and updated, and accept and schedule assigned jobs within 48 hours of receipt.
• Complete assigned jobs on or before scheduled end dates and accurately track activity through designated systems and workflows.
• Submit accurate timecards and report anomalies daily with needed corrections.
• Participate in early-morning and team installations and provide feedback on solutions.
• Assist other team members as needed and collaborate with shared services teams to meet goals and improve operational efficiency.
• Build and maintain relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
• Promote customer and client satisfaction in line with field KPIs and give and receive feedback.
• Complete required training assignments, tasks, and certification programs within designated time frames.
• Work independently in changing, fast-paced retail environments and communicate updates by phone, text, email, and designated applications.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Monday–Friday work schedule; the posting says no weekends are required in its benefits section, though other sections state weekend assignments may be needed.
• Most major holidays off.
• Paid training.
• Flexible field assignments with a variety of retail clients and projects.
• Long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED