Retail Display Installer - Technology

2020 Companies • Lexington Park, MD

12d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves independently completing installation and merchandising assignments at retail venues within 90 miles of the employee’s residence. Work locations and hours may vary based on available assignments and client needs. The listed schedule is Monday through Friday, with flexible scheduling and assignments generally scheduled between 7:00 a.m. and 6:00 p.m.; hours are not guaranteed. Weekend, holiday, early-morning, and late-night work may be required as assignments dictate. Employees must maintain at least 20 hours of availability for field assignments within a rolling 30-day period.

The position pays $17.50 per hour. Paid drive time and mileage reimbursement are provided. Workers use mobile applications and technology to review, schedule, execute, and document assignments, and must provide their own reliable vehicle, smartphone, and specified tools. Assignments include installing, assembling, updating, and repairing retail fixtures and technology displays, following planograms and client instructions, and submitting required forms, photos, surveys, and time records. The role requires independent work, clear communication with field services management, and professional relationship-building with clients, retailers, and internal teams.

Candidates must be at least 18, authorized to work in the United States, and complete background, motor vehicle record, and drug screenings in accordance with applicable state laws. Physical tasks include climbing ladders up to 10 feet, lifting and carrying up to 60 pounds, and frequent bending, kneeling, walking, crouching, reaching, and other repetitive tasks. A high school diploma or equivalent is typically required. Previous retail or merchandising experience is beneficial but not mandatory.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• Must have a valid driver's license, current auto insurance, and a reliable personal vehicle or transportation.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must maintain a minimum of 20 hours of fieldwork availability within a rolling 30-day period.
• Must complete a background check, Motor Vehicle Record screening, and drug screening in accordance with applicable state laws.
• Must be comfortable using hand tools and technology and following digital work instructions.
• Must own an Android or Apple smartphone with a current operating system and active data plan; must be able to download applications, access the internet, clock in and out, and upload photos and data.
• Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Must be able to climb a ladder up to 10 feet.
• Must be able to safely lift and carry up to 60 pounds and kneel, walk, crouch, bend, handle or grasp items, reach overhead, and perform repetitive physical tasks throughout the day.
• Must have flexible availability for weekday assignments and be available for weekends and holidays as needed; early-morning and late-night availability may also be needed.
• Must communicate effectively, primarily by phone, text, and email, and respond promptly to management communications.
• Must be able to work independently and collaboratively, adapt to changing tasks and environments, and manage time, reporting, and assigned workflows effectively.
• Must complete all required training assignments and tasks within designated time frames.
• A high school diploma or equivalent is typically required.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency using hand and power tools.
• Ability to follow planogram directives and secondary communications.
• Strong leadership, professional communication, and presentation skills.
• Sound decision-making, good judgment, and effective problem-solving skills.

Responsibilities

• Install, assemble, build, update, and repair retail fixtures, shelving, endcaps, displays, and related equipment.
• Complete retail resets, store build-outs, remodels, display repairs, and break-fix work.
• Follow planograms, schematics, client-specific merchandising directives, and other provided instructions accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment.
• Update operating systems and software on display devices and manage related virtual software tasks.
• Install or replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot hardware and display issues and ensure equipment and fixtures function properly.
• Complete required forms, images, surveys, and other job documentation before leaving each site; capture and upload photos using a mobile device.
• Accept and schedule assigned jobs within 48 hours of receipt and complete assigned work by scheduled deadlines.
• Maintain accurate availability and communicate consistently with field services management, typically responding within 24 hours of contact.
• Submit timecards accurately and report anomalies and needed corrections daily.
• Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
• Maintain a clean, organized, and safe work area and represent the company and clients professionally.
• Track, record, and communicate activity through designated systems and workflows.
• Complete required training and certification assignments within designated time frames.
• Work with shared-services teams, clients, retailers, field representatives, and other stakeholders to meet goals, identify improvements, and support operational efficiency.
• Build and maintain strong working relationships and communicate respectfully and effectively across teams.
• Support customer and client satisfaction and established field KPIs; give and receive feedback.
• Maintain flexible availability, including weekend, holiday, early-morning, or late-night assignments when required.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Monday–Friday work schedule; no weekends are required in the listed schedule, though weekend assignments may be offered or needed.
• Most major holidays off.
• Paid training.
• Flexible field assignments with a variety of retail clients and projects.
• Work-life flexibility, with a minimum of 20 hours of availability for field assignments within a rolling 30-day period.
• Potential for ongoing assignments based on availability and business needs.
• Long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED