Retail Display Installer - Technology

2020 Companies • New Haven, CT

24d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves independently completing retail installation and merchandising assignments at different venues within 90 miles of the employee’s residence. Assignments may include installing and updating fixtures and technology displays, performing repairs, following planograms and client directives, and documenting completed work using a mobile device. Employees manage their availability and schedule, communicate with field services management, and complete work within assigned timelines. Hours and locations may vary according to assignment availability and client needs; work is scheduled between 7:00 a.m. and 6:00 p.m., with possible early mornings, late nights, weekends, and holidays as required. Hours are based on available assignments and are not guaranteed. Employees must maintain at least 20 hours of fieldwork availability within a rolling 30-day period. Pay is $17.75 per hour. The position requires a reliable personal vehicle, valid driver’s license, current auto insurance, successful MVR and drug screening, and the ability to meet the physical demands of the work. A high school diploma or equivalent is typically required. Previous retail or merchandising experience is beneficial but not mandatory.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• Must have a valid driver’s license, current auto insurance, and a reliable personal vehicle or transportation.
• Must successfully complete a Motor Vehicle Record screening and drug screening in accordance with applicable state laws.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must maintain a minimum of 20 hours of fieldwork availability within a rolling 30-day period.
• Must be comfortable using hand tools and technology and following digital work instructions.
• Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download apps, connect to the internet, clock in and out, and upload photos and data.
• Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Must be able to climb a ladder up to 10 feet and safely lift and carry up to 60 pounds.
• Must be able to kneel, walk, crouch, bend, handle or grasp items, reach overhead, and perform repetitive physical tasks throughout the day.
• Must communicate effectively by phone, text, and email and provide timely work updates.
• Must be adaptable to changing tasks and work environments and able to work both autonomously and collaboratively.
• Must demonstrate effective time management, accurate reporting, sound judgment, problem-solving, professionalism, and strong communication skills.
• Must be available Monday through Friday, with weekend, holiday, early-morning, and late-night availability as needed.
• Must complete all training assignments and tasks within designated time frames.
• A high school diploma or equivalent is typically required.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency using hand and power tools.
• Ability to follow planogram directives and secondary communications.
• Superior leadership and professional communication and presentation skills.

Responsibilities

• Install, assemble, update, and maintain retail fixtures, shelving, endcaps, displays, and other merchandising elements.
• Complete retail resets, store build-outs, remodels, and display repairs.
• Follow planograms, schematics, client-specific merchandising directives, and other project instructions accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment; update operating systems and software on display devices.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot and repair hardware, displays, fixtures, and equipment to ensure they function properly.
• Capture and upload photos and complete required forms, images, and surveys before leaving the job site.
• Maintain a clean, organized, and safe work area and represent the client professionally.
• Communicate consistently with field services management, respond to contact within 24 hours or as required by the assignment, and keep availability accurate and updated.
• Accept and schedule assigned jobs within 48 hours of receipt and complete assigned work by scheduled deadlines.
• Participate in early-morning and team installations, and provide feedback and solutions as appropriate.
• Manage virtual software and complete related tasks and timelines.
• Submit accurate timecards, report anomalies and needed corrections, and track and communicate activity through designated systems and workflows.
• Work independently and collaboratively with shared services teams and other team members to meet goals and improve operational efficiency.
• Build and maintain professional relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
• Support customer and client satisfaction and established field KPIs, and provide and receive feedback.
• Participate in required training and certification programs and complete training assignments within designated time frames.
• Assist other team members as needed and contribute to a positive, respectful, and communicative work environment.

Benefits

• Next-day pay on demand with DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Paid holidays; most major holidays off.
• Monday–Friday work schedule with no weekends required as the general schedule, although weekend assignments may be needed.
• Flexible field assignments with a variety of retail clients and projects.
• Flexible scheduling options, including self-scheduling opportunities and scheduled shifts based on client and project needs.
• Long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED