Retail Display Installer – Technology

2020 Companies • Montgomery, AL

28d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves independently completing retail installation and merchandising assignments at retail venues within 90 miles of the worker’s residence. Workers use mobile applications and technology to review, schedule, and complete assignments, manage their availability, meet deadlines, communicate with field services management, and build store-level relationships. Work hours and locations may vary with assignment availability and client needs. The schedule is generally Monday through Friday, with flexible scheduling and assignments scheduled between 7:00 a.m. and 6:00 p.m.; occasional weekend, holiday, early morning, or late-night assignments may be required. Hours are not guaranteed, and workers must maintain at least 20 hours of availability for field assignments within a rolling 30-day period. Pay is $16.25 per hour. A reliable personal vehicle, valid driver’s license, and current auto insurance are required, as are successful background, motor vehicle record, and drug screenings in accordance with applicable state laws.

The work includes installing, assembling, updating, and repairing retail fixtures, shelving, endcaps, displays, TVs, interactive displays, kiosks, and other display equipment; performing resets, store build-outs, and remodels; following planograms, schematics, and client directives; updating display-device software; replacing graphics and other marketing materials; troubleshooting hardware and display issues; and documenting completed work with forms, surveys, and photos. The role requires using a smartphone and digital work systems, maintaining a clean, organized, and safe work area, accurately reporting activity and time, and representing the company and clients professionally. Assignments may involve working independently or with a team, participating in training and certification, and collaborating across teams to support operational goals and customer and client satisfaction.

The company describes an inclusive workplace and offers paid training, paid drive time and mileage reimbursement, next-day pay on demand through DailyPay, and flexible field assignments. Ongoing assignments may be available depending on business needs and availability.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• Must have a valid driver's license, current auto insurance, and reliable personal transportation.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must maintain a minimum of 20 hours of fieldwork availability within a rolling 30-day period.
• Must be available Monday through Friday, with weekend and holiday availability as needed; early morning and late-night availability may also be needed.
• Must be able to climb a ladder up to 10 feet.
• Must be able to safely lift and carry up to 60 pounds.
• Must be able to kneel, walk, crouch, bend, handle or grasp, reach overhead, and perform repetitive physical tasks.
• Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download applications, use communication platforms, follow digital instructions, clock in and out, connect to the internet, and upload photos and data.
• Must be comfortable using hand tools and technology and able to work independently and collaboratively.
• Must be able to adapt to varied tasks and changing work environments.
• Must have effective communication skills, primarily by phone, text, and email, and respond consistently to management communications.
• Must have strong time-management, reporting, judgment, decision-making, and problem-solving skills.
• Must complete training assignments and tasks within designated timeframes.
• Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• A high school diploma or equivalent is typically required.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Ability to follow planogram directives and secondary communications.
• Strong leadership, professional communication, and presentation skills.

Responsibilities

• Install, assemble, build, update, and repair retail fixtures, shelving, endcaps, displays, and related equipment.
• Complete retail resets, store build-outs, remodels, and display repairs.
• Follow planograms, schematics, client directives, and other instructions accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment.
• Update operating systems and software on display devices and manage related virtual software tasks.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot hardware and display problems and conduct break-fix repairs.
• Capture and upload photos and complete required forms, images, and surveys before leaving each job site.
• Maintain a clean, organized, and safe work area while representing the company and client professionally.
• Communicate consistently with field services management, typically within 24 hours of contact, and keep availability accurate and updated.
• Accept and schedule assigned jobs within 48 hours of receipt and complete jobs by their scheduled end dates.
• Participate in early morning and team installations, provide solution feedback, and assist other team members as needed.
• Accurately track, record, and communicate work activity through designated systems and workflows; submit timecards on time and report anomalies daily.
• Complete required training and certification programs within designated timeframes.
• Collaborate with shared services teams, clients, retailers, field representatives, and other stakeholders to support operational goals and improve execution.
• Support customer and client satisfaction and provide and receive feedback.
• Travel to assignments within 90 miles of home as required.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Monday–Friday work schedule with no weekends required as part of the stated schedule, though weekend assignments may be needed.
• Most major holidays off.
• Flexible field assignments with a variety of retail clients and projects.
• Ongoing assignments may be available based on availability and business needs.
• The company describes long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED