Retail Display Installer – Technology

2020 Companies • Twin Falls, ID

12d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves independently completing retail installation, merchandising, maintenance, and technology-related assignments at retail locations within 90 miles of the employee’s residence. Work may include installing and repairing fixtures and displays, performing retail resets and remodels, updating display-device software, and documenting completed work through mobile applications. Assignments and locations can vary based on client and project needs. The position pays $17.00 per hour. Hours depend on available assignments and are not guaranteed; workers must maintain a minimum of 20 hours of availability for field assignments within a rolling 30-day period. Scheduling is generally Monday through Friday, with flexible self-scheduling or scheduled shifts as project needs require. Early mornings, late nights, weekends, and holidays may occasionally be required. A reliable personal vehicle, valid driver’s license, current auto insurance, and successful background, motor vehicle record, and drug screenings are required. The job requires physical work, including ladder use and lifting, and the worker must supply specified tools and a compatible smartphone with an active data plan.

The role also entails coordinating consistently with field services management and shared services teams, maintaining accurate availability and time records, accepting and scheduling assignments promptly, completing training and certifications, and maintaining professional relationships with clients, retailers, and colleagues. The employee is expected to work both autonomously and collaboratively, follow project directives, meet timelines, and support customer and client satisfaction.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• High school diploma or equivalent is typically required.
• Valid driver’s license, current auto insurance, reliable personal vehicle, and reliable transportation.
• Must successfully complete a background check, Motor Vehicle Record screening, and drug screening in accordance with applicable state laws.
• Willingness and ability to travel up to 90 miles from home for assignments.
• Maintain at least 20 hours of availability for field assignments within a rolling 30-day period.
• Flexible availability, primarily Monday through Friday, with weekend and holiday availability as needed; early morning and late-night availability may also be required.
• Ability to climb ladders up to 10 feet and safely lift and carry up to 60 pounds.
• Ability to kneel, walk, crouch, bend, handle or grasp items, reach overhead, and perform repetitive physical tasks throughout the day.
• Comfort using hand tools and technology and following digital work instructions.
• Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256 GB USB drive with USB-A/USB-C adapter.
• Must own an Android or Apple smartphone with a current operating system and active data plan; must be able to download apps, navigate communication platforms, connect to the internet, clock in and out, and upload photos and data.
• Effective communication primarily by phone, text, and email, including timely coordination and updates.
• Ability to adapt to changing tasks and work environments and to work both autonomously and collaboratively.
• Must complete assigned training and certification tasks within designated time frames.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency using hand and power tools.
• Ability to follow planogram directives and secondary communications.
• Leadership, professional communication, and presentation skills.
• Sound decision-making, good judgment, problem-solving, time management, and reporting skills.

Responsibilities

• Install, assemble, update, and repair retail fixtures, shelving, endcaps, and displays.
• Complete retail resets, store build-outs, remodels, and display repairs.
• Follow planograms, schematics, client-specific merchandising directives, and other project instructions accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment.
• Update operating systems and software on display devices and manage related virtual software tasks.
• Install or replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot and resolve hardware and display issues to ensure equipment functions properly.
• Complete assigned work by scheduled deadlines and accept and schedule assigned jobs within 48 hours of receipt.
• Complete required forms, images, surveys, and other assignment documentation before leaving the job site.
• Capture and upload photos and data using a mobile device and designated systems or workflows.
• Maintain a clean, organized, and safe work area and represent the client professionally.
• Respond to field services management and maintain consistent communication, generally within 24 hours of contact.
• Keep availability updated and accurate, and accurately submit timecards and report anomalies with needed corrections.
• Participate in early morning and team installations, provide solution feedback, and assist other team members as needed.
• Work with shared services teams to meet goals, identify improvement opportunities, communicate solutions, and support operational efficiency.
• Build and maintain professional relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
• Support customer and client satisfaction and established field performance indicators, and give and receive feedback.
• Complete required training assignments, tasks, and certification programs within designated time frames.
• Work independently and collaboratively while demonstrating sound judgment, leadership, effective communication, time management, and problem-solving.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Paid holidays; most major holidays are off, subject to client and store requirements.
• Flexible field assignments with a variety of retail clients and projects.
• Work-life flexibility through a minimum availability requirement of 20 hours for field assignments in a rolling 30-day period.
• Long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED