Retail Display Installer – Technology

2020 Companies • Orlando, FL

6d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves independently completing retail installation, merchandising, display servicing, and technology-related assignments at retail venues within 90 miles of the employee’s residence. Work is coordinated through mobile applications and other designated systems, with responsibility for scheduling assignments, meeting deadlines, communicating with field services management, and maintaining store-level relationships.

Assignments include installing, assembling, updating, and repairing retail fixtures, shelving, endcaps, displays, and technology equipment. The installer follows planograms, schematics, and client directives; services TVs, interactive displays, and kiosks; updates device software; installs graphics and marketing materials; troubleshoots equipment; and documents completed work with photos and other forms. The role requires independent work in varied retail environments, completion of training and certifications, accurate timekeeping and reporting, and collaboration with field teams and other stakeholders.

The position pays $18.00 per hour. Hours are based on available assignments and are not guaranteed. Assignments are generally scheduled Monday through Friday between 7:00 a.m. and 6:00 p.m., with flexible self-scheduling and scheduled shifts depending on client and project needs. Weekend, holiday, early-morning, and late-night assignments may be required as needed. Employees must maintain at least 20 hours of availability for field assignments within a rolling 30-day period. Travel of up to 90 miles from home may be required for an assignment.

Candidates must have a reliable personal vehicle, valid driver’s license, and current auto insurance, and successfully complete background, motor vehicle record, and drug screenings in accordance with applicable state laws. The work includes climbing ladders up to 10 feet, lifting and carrying up to 60 pounds, and performing tasks such as kneeling, walking, crouching, bending, reaching overhead, and repetitive physical activities. The installer must provide specified hand tools, a smartphone with a current operating system and active data plan, and a 256G USB with USB-A/C adapter.

2020 Companies describes an inclusive workplace and offers paid training, paid drive time and mileage reimbursement, next-day pay on demand through DailyPay, flexible field assignments, and ongoing assignment opportunities based on availability and business needs. The company states that it is an equal opportunity employer and is committed to diversity and inclusion.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• A high school diploma or equivalent is typically required.
• Must have a valid driver’s license, current proof of auto insurance, and reliable personal transportation.
• Must successfully complete a background check, Motor Vehicle Record screening, and drug screening in accordance with applicable state laws.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must maintain a minimum of 20 hours of fieldwork availability within a rolling 30-day period.
• Must be available flexibly Monday through Friday and as needed for weekends, holidays, early mornings, and late nights.
• Must be able to climb a ladder up to 10 feet and safely lift and carry up to 60 pounds.
• Must be able to kneel, walk, crouch, bend, handle or grasp items, reach overhead, and perform repetitive physical tasks.
• Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download and navigate apps, follow digital instructions, connect to the internet, clock in and out, and upload photos and data.
• Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Must have effective communication skills, primarily by phone, text, and email, and respond promptly to field services management.
• Must be adaptable to changing tasks and work environments and capable of working autonomously and collaboratively.
• Must complete required training assignments and tasks within designated time frames.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Ability to follow planogram directives and secondary communication.
• Strong leadership, professional communication, and presentation skills.
• Sound decision-making, good judgment, and effective problem-solving skills.
• Excellent time management and reporting skills.

Responsibilities

• Install, assemble, build, update, and repair retail fixtures, shelving, endcaps, and displays.
• Complete retail resets, store build-outs, remodels, and display repairs.
• Follow planograms, schematics, client requests, and other merchandising directives accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment.
• Update operating systems and software on display devices and manage related virtual software tasks.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot hardware and display issues and conduct break-fix repairs to keep equipment functional.
• Capture and upload photos and complete all required forms, images, and surveys before leaving the job site.
• Maintain a clean, organized, and safe work area and represent the client and company professionally.
• Communicate consistently with field services management, typically responding within 24 hours, and keep availability accurate and updated.
• Accept and schedule assigned jobs within 48 hours of receipt and complete assignments by their scheduled end dates.
• Participate in early-morning and team installations and provide feedback on solutions.
• Assist other team members and work with shared services and cross-functional teams to support operational goals and efficiencies.
• Accurately track and communicate activity through designated systems and workflows, submit timecards on time, and report anomalies daily with needed corrections.
• Build and maintain relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
• Support customer and client satisfaction according to field management KPIs, and give and receive feedback.
• Complete required training and certification programs within designated time frames.
• Work independently and collaboratively, using sound judgment, time management, and problem-solving skills.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Flexible field assignments with a variety of retail clients and projects.
• Opportunity for ongoing assignments based on availability and business needs.
• Most major holidays off.
• The stated Monday–Friday schedule has no weekends required, although the job description also says weekend assignments may be needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED