Retail Custom Framer
About The Position
The Retail Custom Framer builds customer relationships by creating memorable custom framing solutions, helping customers shop and locate products, and maintaining a safe, clean, and clutter-free store environment. The role delivers sales and production results, completes framing orders accurately and on time, and supports store operations, merchandising, replenishment, and customer service. The position works in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Occasional outdoor work may be required to retrieve shopping carts or unload trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings.
Requirements
- Basic computer skills.
- Basic measuring skills.
- Ability to operate framing equipment and a glass cutter.
- Ability to perform regular bending, lifting, carrying, reaching, and stretching; move throughout the store; and remain standing for long periods.
- Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.
Nice To Haves
- Retail experience.
- Experience selling products and/or services to customers.
Responsibilities
- Follow Standard Operating Procedures and company programs, policies, and standards to comply with applicable laws and requirements.
- Use Elevated ABC Deliver and personal design skills to build customer relationships and create custom framing solutions; deliver sales and production results.
- Complete framing orders to a high standard of quality and on time.
- Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
- Provide friendly customer service, help customers find products, and maintain a well-merchandised, in-stock store.
- Support shrink and safety programs.
- Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
- Participate in truck unloading and stocking, following truck standards and budget requirements.
- Operate the cash register and handle cash according to standards.
- Acknowledge customers, help locate products, and provide solutions.
- Assist with omnichannel processes.
- Perform other duties as assigned.
Benefits
- 401(k) with employer match, depending on position and eligibility.
- Employee Assistance Program.
- Medical coverage, depending on position and eligibility.
- Dental coverage, depending on position and eligibility.
- Vision coverage, depending on position and eligibility.
- Telemedicine services.
- Flexible spending accounts.
- Commuter benefits.
- Tuition assistance.
- Adoption assistance.
- Voluntary insurance options.
- Employee discounts.
- Partner discount programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
