Custom Framer
About The Position
The Custom Framer builds customer relationships while creating memorable framing solutions for customers’ art. The role also helps customers shop and find products, and contributes to maintaining a safe, clean, clutter-free, well-merchandised, and in-stock store. The position combines custom framing sales and production with retail customer service, stocking, cash handling, and store operations. Custom Framing orders must be completed on time and to a high standard of quality. Work takes place in a public retail store; hours include nights, weekends, and early mornings.
Requirements
- Basic computer skills.
- Basic measuring skills.
- Ability to operate framing equipment and a glass cutter.
- Ability to bend, lift, carry, reach, and stretch regularly.
- Ability to move throughout the store and remain standing for long periods.
- Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.
Nice To Haves
- Retail experience.
- Experience selling products and/or services to customers.
Responsibilities
- Follow Standard Operating Procedures (SOPs), company programs, policies, and standards to comply with applicable laws and requirements.
- Use the Elevated ABC Deliver approach and personal design skills to build customer relationships and create Custom Framing solutions; deliver sales and production results.
- Complete framing orders with a high degree of quality and on time.
- Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
- Provide friendly customer service, help customers shop and locate products, and offer solutions.
- Maintain a well-merchandised, in-stock store and a safe, clean, clutter-free environment.
- Support shrink and safety programs.
- Interact with others in an accepting and respectful manner, remain positive in difficult situations, support the organization’s vision and values, and serve as a positive role model.
- Participate in truck unloading and stocking processes, ensuring truck standards are followed and completed within budget.
- Operate the cash register and handle cash according to standards.
- Assist with Omni channel processes.
- Perform other duties as assigned.
Benefits
- 401(k) with employer match, depending on position and eligibility.
- Employee Assistance Program.
- Medical coverage, depending on position and eligibility.
- Dental coverage, depending on position and eligibility.
- Vision coverage, depending on position and eligibility.
- Telemedicine services.
- Flexible spending accounts.
- Commuter benefits.
- Tuition assistance.
- Adoption assistance.
- Voluntary insurance options.
- Employee discounts.
- Partner discount programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
