Retail Custom Framer
About The Position
The Retail Custom Framer builds customer relationships by creating memorable custom framing solutions and helping customers find what they are looking for. The role delivers framing sales and production results, completes framing orders accurately and on time, and helps maintain a safe, clean, clutter-free, well-merchandised, and in-stock store. Responsibilities also include maintaining assigned store areas, supporting inventory and replenishment processes, providing customer service, and following company procedures and safety standards. The position is performed in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be required when retrieving shopping carts or unloading trucks. The frame shop includes a glass cutter and heat press. Work hours include nights, weekends, and early mornings.
Requirements
- Basic computer skills.
- Basic measuring skills.
- Ability to operate framing equipment and a glass cutter.
Nice To Haves
- Retail experience.
- Experience selling products and/or services to customers.
Responsibilities
- Follow Standard Operating Procedures and company programs, policies, and standards to ensure compliance with applicable laws and requirements.
- Use Elevated ABC Deliver and personal design skills to build customer relationships and create custom framing solutions.
- Deliver sales and production results.
- Complete framing orders to a high standard of quality and on time.
- Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
- Provide friendly customer service, help customers locate products, and offer solutions.
- Maintain a well-merchandised and in-stock store.
- Support shrink and safety programs.
- Interact with others respectfully and positively, including in difficult situations, and serve as a positive role model.
- Participate in truck unloading and stocking processes, following truck standards and completing work within budget.
- Operate the cash register and handle cash according to standards.
- Assist with omnichannel processes.
- Perform other duties as assigned.
Benefits
- 401(k) with employer match, depending on position and eligibility.
- Employee Assistance Program.
- Medical coverage, depending on position and eligibility.
- Dental coverage, depending on position and eligibility.
- Vision coverage, depending on position and eligibility.
- Telemedicine services.
- Flexible spending accounts.
- Commuter benefits.
- Tuition assistance.
- Adoption assistance.
- Voluntary insurance options.
- Employee discounts.
- Partner discount programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
