Retail Custom Framer

Michaels • Newington, CT

2d • Onsite

About The Position

The Retail Custom Framer builds customer relationships by creating memorable custom framing solutions and helping customers find products in the store. The role supports sales and production results, completes framing orders to a high standard and on time, and maintains a safe, clean, clutter-free, well-merchandised, and in-stock shopping environment. The position also supports store operations, including stocking, replenishment, cash handling, and omnichannel processes.

This work takes place in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be required when retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Applicants in the U.S. must meet applicable federal, state, and local legal requirements.

Requirements

• Basic computer skills.
• Basic measuring skills.
• Ability to operate framing equipment and a glass cutter.
• Ability to meet the physical demands of regular bending, lifting, carrying, reaching, and stretching; moving throughout the store; and standing for long periods.
• Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail experience.
• Experience selling products and/or services to customers.

Responsibilities

• Build relationships with customers while creating custom framing solutions.
• Help customers shop, locate products, and find solutions.
• Deliver sales and production results.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
• Maintain a safe, clean, clutter-free, well-merchandised, and in-stock store environment.
• Adhere to Standard Operating Procedures and company programs, policies, and standards, including applicable laws and requirements.
• Support shrink and safety programs.
• Interact with others in an accepting and respectful manner, remain positive in difficult situations, and promote the organization’s vision and values.
• Participate in truck unloading and stocking processes and complete them according to truck standards and budget.
• Operate the cash register and handle cash according to standards.
• Assist with omnichannel processes.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical, dental, and vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts.
• Access to partner discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed