Retail Coworking Manager

Office Depot • Milwaukie, OR

21d

About The Position

The Coworking Manager partners with the General Manager to drive traffic and sales into the Coworking hub and oversee its day-to-day operations. This includes giving tours, managing the sales pipeline, and proactively engaging with customers to support member satisfaction. The role attends off-site community events to attract prospective clients and customers, and uses effective selling techniques and local marketing strategies to maximize retention and space occupancy. The manager also works with the General Manager to educate and reinforce appropriate sales techniques with retail staff and ensure proper coverage within the Coworking hub. Essential functions may require consent to periodic comprehensive background checks conducted by a third party.

The position requires a high school diploma or equivalent and at least three years of experience in a related field, including experience in a retail environment and management and/or supervision in a sales-driven, customer-oriented company. A bachelor's degree and study in business, marketing, community event planning, or a related field are preferred. The role calls for strong communication, coaching, problem-solving, collaboration, time-management, customer-satisfaction, and business skills, as well as the ability to work independently and with others, adapt to change, prioritize tasks, and remain composed under pressure. The listed information systems include Outlook, Excel/Word, Smartsheets, and Proximity.

The position is with The ODP Corporation, a provider of business products and services through an integrated B2B distribution platform and omnichannel presence. The company describes an hourly management incentive measured on store-level metrics and offers a benefits package that includes a 401(k), along with opportunities to move and grow within the organization.

Requirements

• High school diploma or equivalent.
• At least 3 years of experience in a related field.
• Experience in a retail environment, including management and/or supervisory experience in a sales-driven, customer-oriented company.
• English verbal and written language skills.
• Ability to use computers, Microsoft Suite, and other software, applications, and technology to access and use information needed for the job.
• Ability to coach and mentor others and positively influence people directly and indirectly.
• Excellent verbal and written communication skills, including comfort with public speaking.
• Ability to plan, prioritize, and execute detailed instructions in a timely and efficient manner.
• Ability to work independently and collaboratively.
• Sound judgment, adaptability, and ability to consistently achieve goals despite stress and ambiguity.
• Ability to multitask and remain composed under pressure.
• Strong interpersonal and communication skills, drive for achievement, concern for quality, sense of urgency, and orientation toward customer satisfaction.
• Self-starter.
• Familiarity with Outlook, Excel/Word, Smartsheets, and Proximity.

Nice To Haves

• Bachelor's degree preferred.
• Study in business, marketing, community event planning, or a related field preferred.

Responsibilities

• Partner with the General Manager to execute Coworking sales and revenue plans.
• Manage day-to-day Coworking hub operations, including tours, pipeline management, customer engagement, and ensuring proper coverage.
• Provide business owners and members with product offerings and service enhancement recommendations.
• Educate Coworking hub staff and reinforce sales behaviors that grow Coworking revenue.
• Monitor marketplace demands and tailor sales strategies to the local market when appropriate.
• Execute Coworking hub key performance indicators, including new members, upgrades, fill rate, tours, and events.
• Participate in community and external activities to build Coworking awareness, such as canvassing, chamber events, networking with local businesses, third-party partnership events, and collaboration with local Business Development Managers-Services (Business Pro).
• Perform business-related tasks as needed, including administrative work, facility maintenance, and hospitality activities that support customer satisfaction.
• Use effective selling techniques and local marketing strategies to maximize member retention and space occupancy.
• Attend off-site community events to attract prospective clients and customers.

Benefits

• 401(k)
• Competitive salaries
• Retail Store Hourly Management Incentive, measured on store-level metrics and paid in accordance with the Incentive Plan terms and conditions
• Opportunities to move and grow within the organization

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED