Retail Cosmetics Sales Leader - Prestige Beauty, Scottsdale Fashion Square - Full Time

Macy's•Scottsdale, AZ

8d•$17 - $28•Onsite

About The Position

As a Leader, Prestige Selling at Macy’s, you drive sales, elevate the customer experience, and support the success of the Beauty department. You serve as an expert across multiple prestige cosmetics brands, combining product knowledge, leadership, and a passion for beauty to create a high-performing, customer-focused environment. You lead by example by providing personalized service, coaching Beauty Advisors toward performance goals, and executing events and brand strategies to grow market share. You foster client loyalty, champion new product launches, and partner with vendors and store leadership to deliver business results. You stay current on beauty trends and act as a trusted resource for customers and colleagues. Daily work includes preparing and organizing the counter, reviewing sales goals and product information, engaging customers, maintaining testers and displays, supporting merchandising updates, sharing loyalty benefits, and collaborating with colleagues. Full-time colleagues are typically scheduled 30 or more hours per week; actual hours depend on business needs and colleague availability.

Requirements

3–5 years of relevant retail, beauty, or leadership experience preferred.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Nice To Haves

3–5 years of relevant retail, beauty, or leadership experience is preferred.

Responsibilities

Deliver exceptional customer service through personalized consultations and expert product knowledge.
Build lasting client relationships and drive client development through outreach and follow-up.
Review and analyze daily, weekly, monthly, seasonal, and annual sales results; implement strategies to grow business and improve results.
Plan and execute in-store and vendor-led events to drive traffic and engagement.
Maintain brand standards through proper merchandising, hygiene, and stock replenishment.
Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
Acquire new customers by opening credit accounts and sharing loyalty benefits.
Resolve customer concerns professionally and with a customer-first approach.
Stay informed about new launches, best-sellers, and beauty trends to support team education.
Coach and support Beauty Advisors, lead by example, and help the team meet performance goals.
Maintain a polished, organized, welcoming counter with clean, stocked testers, current signage and pricing, and appealing displays.
Work collaboratively and support peers to help serve customers and communities.
Manage multiple priorities in a fast-paced environment with attention to detail.
Work a flexible schedule that may include days, evenings, nights, weekends, and holidays, with dependable attendance and punctuality.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.