About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations that may include makeup application, and skincare recommendations. You use your product knowledge and awareness of trends to introduce customers to products and innovations suited to their needs and style. You build lasting customer relationships and grow a loyal client base through consistent follow-up, virtual outreach, and personalized service. You help maintain a clean, organized, shoppable sales floor and counter; keep current on sales goals, new arrivals, top sellers, trends, and promotions; and support teammates in delivering a welcoming customer experience. This is a part-time position at Macy’s Scottsdale Fashion Square. Part-time colleagues are typically scheduled 12–24 hours per week, with schedules dependent on business needs and colleague availability. Weekend shifts are required.

Requirements

  • At least 1 year of customer service or selling experience.
  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to use point-of-sale technology and digital tools.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; move, reach, stoop, kneel, crouch, and climb ladders.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Provide personalized beauty experiences by building customer relationships, identifying customer needs, demonstrating product application, and explaining beauty products and their benefits.
  • Offer expert beauty advice, tailored consultations, makeup application, and skincare recommendations.
  • Build and manage a loyal client base through follow-up, virtual outreach, and personalized service.
  • Meet and surpass daily sales goals through exceptional customer service.
  • Acquire new customers by opening credit accounts and sharing loyalty program benefits.
  • Use clienteling tools to promote offers and product launches, participate in sales events, and stay informed through training and vendor education.
  • Maintain an organized, clean, and shoppable sales floor and counter; refresh signage and pricing and assist with merchandise moves as needed.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
  • Support colleagues through honesty, care, and collaboration, and contribute to individual and store results.
  • Finish customer interactions by sharing loyalty benefits, ensuring customers have what they need, and offering a sincere thank-you.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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