About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty advice. You create personalized, inspiring shopping experiences that build confidence and drive sales. You educate customers, demonstrate products, provide tailored consultations that may include makeup application and skincare recommendations, and stay current on products and trends. You build and manage a loyal client base through follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and sales goals. You help maintain a clean, organized, and shoppable sales floor, keep current on arrivals, best sellers, trends, and promotions, and provide warm, personal service. You maintain the counter and sales floor, refresh signage and pricing, assist with merchandise moves, share loyalty program benefits, and support colleagues through collaboration. This is a part-time position; schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

  • At least 1 year of customer service or selling experience.
  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Provide personalized beauty experiences by building customer relationships, identifying customer needs, demonstrating product application, and explaining beauty product benefits and use.
  • Offer beauty advice, tailored consultations, makeup application, and skincare recommendations.
  • Stay informed about products, new arrivals, best sellers, trends, promotions, and product launches.
  • Grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
  • Achieve and exceed daily sales goals through exceptional customer service.
  • Acquire new customers by opening credit accounts and sharing loyalty program benefits.
  • Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
  • Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
  • Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
  • Support colleagues with honesty, care, and collaboration.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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