Seasonal Retail Commission Sales Associate - Fine Jewelry, Moreno Valley
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and personalized shopping experiences. You use product knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, hospitality, and use of the clientele program. The role includes meeting sales goals, promoting loyalty and warranty programs, acquiring new customers, supporting inventory and fulfillment activities and special events, and maintaining merchandise security, accuracy, and presentation. You work collaboratively with the team to achieve sales goals and uphold operational excellence. Schedules include weekend shifts; hours depend on business needs and colleague availability. The posting identifies this as a seasonal position. Full-time colleagues are typically scheduled 30 or more hours per week, and part-time colleagues 12–24 hours per week.
Requirements
- 1–2 years of related experience required.
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology, computers, handheld equipment, cash registers, and digital tools.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to talk, move constantly, stand, reach, stoop, kneel, crouch, and climb ladders.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Deliver personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Use knowledge of fine jewelry, precious metals, gemstones, and luxury brands to educate customers and help them select products.
- Build customer relationships through consultative selling, hospitality, and use of clientele tools.
- Meet and surpass daily sales goals, including client and protection plan goals.
- Promote loyalty, warranty, and protection programs and open credit accounts to acquire new customers.
- Use point-of-sale technology and digital shopping tools to complete transactions and support the customer experience.
- Maintain an organized, clean, and shoppable sales floor; process, present, store, organize, and replenish merchandise; and update signs and pricing.
- Support inventory, fulfillment, merchandise moves, and special events.
- Ensure merchandise security, stock accuracy, and compliance with asset protection practices.
- Stay informed about sales goals, new arrivals, trends, promotions, product launches, and vendor education.
- Collaborate with colleagues to support customers, sales goals, and operational excellence.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
